At a Glance
- Tasks: Support multiple branches, provide exceptional customer service, and drive sales.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Competitive salary, 33 days holiday, pension contributions, and discounts on home improvements.
- Other info: Flexible role with travel across London and opportunities for personal growth.
- Why this job: Be a key player in a dynamic team while developing your skills and career.
- Qualifications: Retail experience, strong communication skills, and a friendly, approachable personality.
The predicted salary is between 30000 - 36000 £ per year.
- Monday to Friday with Saturdays on a rota
- Competitive salary plus pension and company benefits
We have a great opportunity for a friendly and reliable Senior Retail Sales Advisor to join our team in a flexible, roaming role across multiple Brewers Decorator Centres in the London region.
This is a fantastic opportunity for a friendly, reliable, and proactive individual to support different branches.
If you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.
As a roaming Senior Retail Sales Advisor, you’ll provide crucial support across the London region by stepping in to assist Branch Managers by taking on Senior responsibilities, supporting teams, and driving sales.
Standard Branch opening hours are 5:30am - 5pm but this does vary in some locations.
The majority of our London stores have a local tube/train/bus station in local proximity so travel won’t be an issue.
Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK.
Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group.
We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
To find out more about working with us visit www.
Brewers. co. uk/careers
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
- As a Senior Retail Sales Advisor with Brewers, some responsibilities will include:
- Assist Supporting Branch Managers by stepping in during their absence or when additional support is needed
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Have keyholder responsibilities, cashing up and associated supervisory tasks
- Allocate work to the team, keeping them motivated and driven
- Provide recommendations to help customers find the best product for their needs
- Support the Branch Manager with planning and agreeing sales forecasts in line with Company targets
- Ensuring orders and enquiries are dealt with and followed up on promptly
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
Who we are looking for to join our team
- Experience in a retail environment, ideally in a team leader or supervisory role
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Flexibility and willingness to travel between different branches in the London area as required.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- The ability to motivate and inspire colleagues to achieve the highest level of customer service
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
In return we offer a comprehensive benefits package consisting of
- Competitive rates of pay
- 33 days holiday, including an allowance for selected bank holidays - increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our Company Holiday Homes
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More Details - Senior Retail Sales Advisor employer: Brewers
Brewers is an excellent employer that values teamwork and leadership, providing a supportive environment for our Retail Branch Manager in Droitwich. With a competitive salary, generous benefits including 33 days of holiday and pension contributions, we prioritise employee well-being and growth opportunities, making it a rewarding place to develop your career while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Senior Retail Sales Advisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Brewers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Brewers!
We think you need these skills to ace More Details - Senior Retail Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Brewers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Brewers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Brewers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Brewers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
