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- Tasks: Lead shifts and ensure guests have a fantastic dining experience.
- Company: Join Whitbread, the UK's top hospitality business with a welcoming culture.
- Benefits: Enjoy up to 60% off hotel stays, meal discounts, and guaranteed hours.
- Why this job: Great pay, career development, and a fun team environment await you!
- Qualifications: Must be over 18; no prior experience needed, just a positive attitude.
- Other info: Immediate start available; permanent contract with no zero hours.
Come and be the friendly face of Winsor House Brewers Fayre in London. Use your fun personality to welcome guests into our restaurant to enjoy their meal. As a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE: Up to £14.01 per hour*
*Max. amount paid when you are fully trained and lead the shift.
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 25 hours per week – guaranteed hours to plan your week around.
LOCATION: Winsor House Brewers Fayre, 1 Woolwich Manor Way, London E6 5NT
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save As You Earn scheme.
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
- Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do:
Join our team at Winsor House Brewers Fayre as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Step Up Team Leader employer: Brewers Fayre
Contact Detail:
Brewers Fayre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step Up Team Leader
✨Tip Number 1
Familiarise yourself with the Winsor House Brewers Fayre and its menu. Knowing the ins and outs of the restaurant will help you engage with guests and demonstrate your enthusiasm for the role during any informal conversations.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in team management or customer service roles. Be ready to share specific examples of how you've successfully led a team or handled challenging situations.
✨Tip Number 3
Network with current employees or others in the hospitality industry. They can provide insights into the company culture and what it takes to succeed as a Step-Up Team Leader, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your passion for customer service. Think of ways you've gone above and beyond for customers in the past, as this will highlight your suitability for a role that focuses on outstanding guest experiences.
We think you need these skills to ace Step Up Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Step Up Team Leader. Highlight your relevant experience in customer service and leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous leadership roles or customer service experience, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Winsor House Brewers Fayre and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Brewers Fayre
✨Show Your Personality
As a Step Up Team Leader, your fun personality is key. Make sure to let your character shine through during the interview. Share anecdotes that highlight your friendly nature and ability to connect with guests.
✨Demonstrate Leadership Skills
Since this role involves taking charge of shifts, be prepared to discuss your leadership experience. Provide examples of how you've successfully led a team in the past, focusing on your ability to motivate and support others.
✨Understand the Company Culture
Familiarise yourself with Winsor House Brewers Fayre and Whitbread's values. Show that you align with their commitment to outstanding customer service and teamwork. This will demonstrate your genuine interest in the role and the company.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm and helps you assess if the job is right for you.
