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- Tasks: Lead shifts and provide excellent customer service in a fun restaurant environment.
- Company: Join Whitbread, the UK's leading hospitality business with a welcoming culture.
- Benefits: Enjoy guaranteed hours, discounts, and a £40 meal voucher on joining.
- Why this job: Gain valuable experience, training, and career development opportunities while having fun.
- Qualifications: Must be over 18 years old; no prior experience required.
- Other info: Permanent contract with a competitive pay rate of £12.26-£14.01 per hour.
Step Up Team Leader – Cockermouth Brewers Fayre
Come and be the friendly face of the Cockermouth Brewers Fayre. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
Pay Rate:
£12.26-£14.01 per hour *
*Max. amount paid when you are fully trained and lead the shift
Contract Type:
Permanent – we don’t do zero hours contracts!
Hours:
16 hours per week – guaranteed hours to plan your week around
Location:
Waterloo Lane, Cockermouth CA13 0QX
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save As You Earn scheme.
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
- Have a meal on us: You\’ll receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do:
Join our team at Cockermouth Brewers Fayre as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Restaurant - Team Member Step Up employer: Brewers Fayre
Contact Detail:
Brewers Fayre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant - Team Member Step Up
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a phone call or an informal chat, let your personality shine through to demonstrate that you're the friendly face we're looking for.
✨Tip Number 2
Familiarise yourself with our restaurant's menu and services. Being knowledgeable about what we offer will not only impress us but also show that you're genuinely interested in the role and ready to lead a team.
✨Tip Number 3
Highlight any previous experience in hospitality or leadership roles when you speak with us. Sharing specific examples of how you've successfully managed a team or provided excellent service can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your approach to teamwork and conflict resolution. As a Step-Up Team Leader, you'll need to manage shifts effectively, so demonstrating your ability to handle challenges will be key in our conversations.
We think you need these skills to ace Restaurant - Team Member Step Up
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Step-Up Team Leader. Highlight your relevant experience in customer service and leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous roles in hospitality or team leadership, and include specific examples of how you've provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Cockermouth Brewers Fayre and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Brewers Fayre
✨Show Your Personality
As a Step-Up Team Leader, your fun personality is key. Make sure to let your character shine through during the interview. Share anecdotes that highlight your friendly nature and ability to connect with guests.
✨Demonstrate Leadership Skills
Since this role involves taking charge of shifts, be prepared to discuss your leadership experience. Provide examples of how you've successfully led a team or handled challenging situations in previous roles.
✨Know the Company
Familiarise yourself with Cockermouth Brewers Fayre and Whitbread. Understanding their values and what they stand for will show your genuine interest in the position and help you align your answers with their expectations.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your enthusiasm and helps you assess if the job is the right fit for you.
