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- Tasks: Deliver exceptional customer service and help customers find the perfect products.
- Company: Join a friendly team at Brewers Decorator Centre in Sutton.
- Benefits: Competitive salary, 31 days holiday, and great employee discounts.
- Why this job: Gain valuable retail experience while working in a supportive environment.
- Qualifications: Great communication skills and a friendly personality are essential.
- Other info: Full training provided, with opportunities for career development.
The predicted salary is between 24100 - 32100 £ per year.
We have an excellent opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Sutton on a 12‐Month Fixed Term Contract. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly. Experience with our products isn't necessary – if you bring great customer service and team‐working skills to the table, we'll give you everything you need to succeed.
Location: Four Season Crescent, Sutton
Contract: 12‐Month Fixed Term
Hours: 40 hours per week over 5 days – Monday to Friday with Saturday on a rota
Salary: £29,116 per annum plus pension and benefits
Branch Hours: Monday to Friday 7:00‐17:00, Saturday 8:00‐17:00
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders and request special stock within the Branch network
- Develop sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Qualifications:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoy working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits:
- Competitive salary
- 31 days holiday including bank holidays, increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service – unlimited medical advice when you need it for yourself and any dependent children
- Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts – huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit‐related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
EEO & Accessibility: We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Application: To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Sales Advisor in Sutton Coldfield employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centre. Understand their products and values so you can show how you fit into their team. It’ll impress them and help you feel more confident!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer. Role-play with a friend or family member to get comfortable with answering questions and making recommendations. This will make you shine during the interview!
✨Tip Number 3
Show off your personality! Being friendly and approachable is key for a Retail Sales Advisor. During your interview, let your natural charm come through. Smile, be enthusiastic, and don’t be afraid to share a bit about yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to complete all parts of the application process to maximise your chances!
We think you need these skills to ace Retail Sales Advisor in Sutton Coldfield
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who can connect with our customers.
Highlight Your Skills: Make sure to emphasise your customer service and team-working skills in your application. Even if you don’t have retail experience, showcasing your ability to work well with others and provide great service will definitely catch our eye!
Follow Instructions: Pay close attention to the application process. Make sure you complete all sections of the mandatory application form on our website. This shows us that you can follow instructions and are serious about the role!
Ask Questions: If you have any questions about the application or the role itself, don’t hesitate to reach out! We’re here to help and want to make sure you have all the information you need to put your best foot forward.
How to prepare for a job interview at Brewers Decorator Centres
✨Know the Company
Before your interview, take some time to research the Brewers Decorator Centre. Understand their products and services, and think about how you can contribute to their reputation for quality service. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you resolved issues or made a customer's day better – these stories will highlight your suitability for the position.
✨Be Approachable and Friendly
During the interview, let your personality shine through! Being friendly and approachable is crucial for a Retail Sales Advisor. Smile, maintain eye contact, and engage with the interviewer as if they were a customer. This will demonstrate that you have the right attitude for the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you're not only interested in the position but also eager to learn and grow within the company.
