At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join Brewers Decorator Centre, a family-owned business with over 120 years of heritage.
- Benefits: Competitive pay, 33 days holiday, pension contributions, and employee discounts.
- Other info: Flexible hours, supportive environment, and opportunities for career growth.
- Why this job: Be part of a friendly team and gain valuable retail experience while helping customers.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
The predicted salary is between 5627 - 5627 £ per year.
We have a great opportunity for a Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Stoke-on-Trent to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently - experience with our products isn't strictly necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Our Decorator Centre in Stoke-on-Trent hosts a bright showroom where you can find a wide variety of wallcoverings, trade and designer paints, specialist coatings and decorating sundries. Our friendly team of six has over 60 years of industry experience so are in the best position to offer advice to both seasoned professionals and novice DIYers. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
As a Saturday Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
- Keep our Warehouse organised and safe, in line with company standards
Who We Are Looking For To Join Our Team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive rates of pay
- 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
Saturday Retail Sales Advisor in Stoke-on-Trent employer: Brewers Decorator Centres
Brewers Decorator Centres in Bow is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With a comprehensive benefits package that includes 33 days of holiday, pension contributions, life assurance, and generous staff discounts, employees are well-supported in their roles. The opportunity for professional growth within a busy and dynamic environment makes this position not just a job, but a rewarding career path.
