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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with design ideas in our vibrant showroom.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Enjoy a competitive salary, 31 days holiday, and discounts on home improvements.
- Why this job: Be part of a supportive team and help customers create their dream spaces.
- Qualifications: Great communication skills and a passion for interior design are key.
- Other info: Full training provided, with opportunities for career growth and development.
The predicted salary is between 26945 - 26945 £ per year.
Overview
Retail Showroom Sales Advisor – Sunderland
40 hours per week. Monday to Friday with Saturdays on a rota. Salary – £26,945.00 per annum plus pension and company benefits.
We have a fantastic opportunity for a friendly and motivated Retail Showroom Sales Advisor to join the team at our Brewers Decorator Centre in Sunderland to provide exceptional service to our customers in store. You will play a vital part in keeping the Showroom running smoothly and efficiently. Experience with our products isn\’t strictly necessary; if you can bring great customer service, sales experience and team working skills, we\’ll give you everything you need to succeed.
Located on Roker Avenue, our Sunderland Branch proudly serves local homeowners and trades people with the broadest range of decorating materials Рcustomers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home d̩cor projects. The branch opening hours are Monday to Friday 7am Р5pm and Saturday 8am Р5pm.
Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Providing excellent service to customers in the showroom, assisting with enquiries and design ideas – working to inspire with our product range and materials
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Developing sales of the Company product range including wallpaper, paint and fabric and furnishings
- Assisting in the display and merchandising of products, to capitalise on trends and make in-demand stock accessible
- Providing quotations for bespoke items
- Mixing paint for customers, processing specialist orders, requesting special stock within the Branch network and monitoring demand to ensure the full product range is available in store
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who We Are Looking For To Join Our Team
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Enthusiastic about interior design, decorating, trends and home fashion
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Experience with made to measure or bespoke services would be an advantage but not essential
- Team focused, and committed to delivering product sales
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Marshall and / or First Aider if required
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
- Competitive salary
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
Other job titles associated with this role include Sales Assistant, Sales Advisor, Store Assistant, Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Interior Design Assistant, Made to Measure Fitter
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Showroom Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Retail Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centres. Understand their products and values, so you can show how you fit into their team and culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview when they ask about your approach to customer service.
✨Tip Number 3
Dress the part! When you’re heading to the interview, wear something smart but comfortable. You want to look professional while also feeling at ease, so you can focus on showcasing your personality.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Retail Sales Advisor
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We love friendly and approachable candidates, so don’t be afraid to show us who you are and why you’re excited about this role.
Tailor Your Experience: Make sure to highlight any customer service or sales experience you have, even if it’s not directly related to retail. We’re looking for team players who can connect with customers, so share those relevant skills!
Do Your Research: Take a moment to check out our website and learn about our products and values. Mentioning specific things you like about Brewers Decorator Centres in your application will show us you’re genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Brewers Decorator Centres
✨Know Your Products
Even if you don't have direct experience with the products, do some research on the types of paints, wallpapers, and decorating materials the company offers. Familiarising yourself with their product range will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with customers and meet their needs.
✨Emphasise Teamwork
Since this role requires working closely with colleagues, be ready to discuss your teamwork experiences. Share specific instances where you collaborated effectively with others to achieve a common goal, highlighting your approachability and willingness to support your team.
✨Express Your Passion for Interior Design
The job mentions a keen interest in interior design and trends. Be prepared to talk about your favourite styles, current trends, or even personal projects you've worked on. This will show your genuine enthusiasm for the industry and align with the company's values.
