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- Tasks: Provide exceptional customer service and assist with product recommendations.
- Company: Brewers Decorator Centres is a family-owned business with over 120 years of heritage in decorating materials.
- Benefits: Enjoy competitive salary, 31 days holiday, employee discounts, and a comprehensive benefits package.
- Why this job: Join a supportive team culture focused on personal growth and customer satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible working hours and opportunities for training and development available.
The predicted salary is between 22600 - 26700 £ per year.
We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Guildford on a 6 Month Fixed Term Contract, to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Our Brewers Decorator Centre on Woodbridge Meadows in Guildford offers the largest selection of trade and designer paints and decorating sundries in town, and we have been successfully serving the local area for over 80 years. In store our customers can take advantage of a huge selection of trade and designer paint, wallpaper, fabrics and all the decorating supplies and materials our customers need to get the job done whether they be a professional decorator or a keen home décor enthusiast.
The team between them have a vast amount of service and industry experience with Brewers so it’s no wonder we have built up a strong customer base. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who We Are Looking For To Join Our Team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 31 days holiday including bank holidays increasing with service (pro rata for fixed term contract)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with Brewers Decorator Centres and their product range. Understanding the types of paints, wallpapers, and decorating supplies they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through networking or informal conversations, emphasise your ability to connect with people and provide exceptional service, as this is a key requirement for the Retail Sales Advisor position.
✨Tip Number 3
Prepare to discuss your teamwork experience. Since the role involves working closely with colleagues, be ready to share examples of how you've successfully collaborated in previous jobs or projects, highlighting your approachability and willingness to support others.
✨Tip Number 4
Be proactive in seeking out training opportunities. Express your eagerness to learn and develop within the industry, as this aligns with Brewers' commitment to colleague growth and will make you a more attractive candidate for the role.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any retail skills you possess. Use keywords from the job description to demonstrate that you understand what Brewers Decorator Centres is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Brewers and how your skills align with their values, such as teamwork and exceptional customer service.
Showcase Your Soft Skills: In your application, emphasise your communication skills and approachability. Provide examples of how you've successfully interacted with customers or worked in a team, as these are key traits for a Retail Sales Advisor.
Follow Application Instructions: Ensure you complete all parts of the application process as outlined on the Brewers website. Double-check that you have filled out the mandatory fields and attached all required documents before submitting your application.
How to prepare for a job interview at Brewers Decorator Centres
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to understand their needs and provide tailored solutions.
✨Demonstrate Team Spirit
Brewers values teamwork, so be ready to discuss your experiences working collaboratively with others. Share instances where you supported colleagues or contributed to a team goal, showcasing your approachable and friendly personality.
✨Familiarise Yourself with Products
While product knowledge isn't essential, having a basic understanding of paints, wallpapers, and decorating supplies can set you apart. Research Brewers' offerings and be prepared to discuss how you would assist customers in finding the right products.
✨Express Your Willingness to Learn
Brewers is keen on developing its staff. During the interview, express your eagerness to learn and grow within the company. Mention any relevant training or skills you are interested in acquiring, such as becoming a Fire Marshall or First Aider.
