At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service at our busy Hillingdon branch.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee discounts.
- Other info: Comprehensive training provided, with excellent career progression opportunities.
- Why this job: Be part of a top-rated workplace and make a real impact in the retail industry.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Hillingdon. Our Hillingdon Branch, located on 12 Marlborough Parade, offers a spectacular product range which includes a showroom featuring a comprehensive range of designer paints and wallcoverings. Brewers are renowned through the country for providing friendly and knowledgeable customer service - that’s why we welcome so many repeat customers back into our business.
Store opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm. Managing a team of 3, you will play a vital part in helping us serve customers and keeping the branch running smoothly. Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
To succeed in the role of Retail Branch Manager you will:
- Be able to demonstrate management or supervisory experience in a similar or relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
Who We Are Looking For To Join Our Team:
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Safety qualified professional
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced maternity/paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Branch Manager employer: Brewers Decorator Centres
Brewers Decorator Centres in Salford is an excellent employer, offering a supportive work culture that prioritises employee development and teamwork. With competitive salaries, generous benefits like pension contributions and staff discounts, and a commitment to training, this historic family-owned business provides a rewarding environment for those looking to grow their careers while leading a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, you can tailor your conversation during interviews to show you're not just another candidate, but someone who genuinely fits into their culture.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past – that's what they're really looking for!
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows you're engaged and serious about the position, plus it gives you a chance to see if the company is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, being among the first 25 applicants means you’ll get access to AI-powered advice that can help you stand out even more!
We think you need these skills to ace Retail Branch Manager
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your management experience in your application. We want to see how you've motivated teams and achieved sales targets in the past. This is your chance to shine!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect our values and the specific requirements of the Retail Branch Manager role. Show us why you’re the perfect fit for our team.
Be Personable:We love approachable candidates! Use your application to convey your friendly personality and customer service skills. Remember, we’re all about creating a welcoming environment for our customers.
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Brewers Decorator Centres
✨Know Your Stuff
Before the interview, make sure you’re familiar with Brewers Decorator Centres and their product range. Brush up on your knowledge of designer paints and wallcoverings, as well as the company’s values and customer service focus. This will show that you’re genuinely interested in the role and ready to represent the brand.
✨Showcase Your Leadership Skills
As a Retail Branch Manager, you’ll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed a team or achieved sales targets. Highlight how you motivated your team to provide exceptional customer service, as this is key to the role.
✨Be Customer-Centric
Brewers prides itself on excellent customer service, so be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where you turned a challenging situation into a positive experience, showcasing your problem-solving skills and dedication to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the branch, team dynamics, or future goals. This not only shows your enthusiasm for the position but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewer on a deeper level.
