At a Glance
- Tasks: Deliver exceptional customer service and help customers find the perfect decorating products.
- Company: Join a friendly team at Brewers Decorator Centres, a trusted name in home improvement.
- Benefits: Enjoy competitive pay, 31 days holiday, and discounts on home improvements.
- Why this job: Gain valuable retail experience while working in a supportive and dynamic environment.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
- Other info: Flexible hours with opportunities for personal development and career progression.
The predicted salary is between 14558 - 14558 £ per year.
Overview
Join to apply for the Part Time Retail Sales Advisor role at Brewers Decorator Centres
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Located on Chiswick High Road, the store has been serving the local area supplying decorating materials for over 30 years as Palmers Paint and Wallpaper before joining the Brewers Family in 2014. Since then we have expanded the already comprehensive selection of trade and designer paints, wallpapers and decorating tools and materials. We have everything our customers need to complete their decorating projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service, it\\\’s why we welcome so many repeat customers back into our business. Store opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
Seniority level: Entry level • Employment type: Part-time • Job function: Customer Service • Industries: Retail
Responsibilities
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who We Are Looking For
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
We Offer
- Competitive salary
- 31 days holiday including bank holidays increasing with service (pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Application notes
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant
Location and schedule
Chiswick, 20 hours per week, Monday to Friday, 9-1pm (provisional). Salary – £14,558 per annum plus company pension and benefits
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
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Part Time Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centres. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Part Time Retail Sales Advisor
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We love friendly and approachable candidates, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. We’re looking for exceptional customer service skills, so share examples of how you've helped others in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at Brewers Decorator Centres
✨Know Your Products
Familiarise yourself with the range of paints, wallpapers, and decorating tools that Brewers offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role heavily relies on building relationships and understanding customer needs.
✨Be Approachable and Friendly
During the interview, let your personality shine through! Smile, maintain eye contact, and engage with the interviewer. This role requires an open and friendly demeanour, so demonstrating these traits can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.