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For Companies At a Glance
- Tasks: Manage customer inquiries via email and phone, ensuring top-notch service.
- Company: Leading decorating materials supplier in Hitchin with a strong reputation.
- Benefits: Competitive salary, comprehensive benefits, and professional development opportunities.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Excellent customer service and communication skills with a positive attitude.
- Other info: Great chance to grow your career in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading decorating materials supplier in Hitchin is looking for a Customer Support Assistant. The successful candidate will be responsible for managing customer inquiries via email and phone, ensuring a high standard of service.
The ideal candidate will possess excellent customer service and communication skills, with a positive approach.
We offer a competitive salary, comprehensive benefits, and opportunities for professional development.
Customer Support Specialist in Hitchin employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist in Hitchin
✨Tip Number 1
Make sure you know the company inside out! Research their products and services, especially in decorating materials. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be managing customer inquiries, try role-playing with a friend or family member. This will help you get comfortable with handling different types of customer interactions.
✨Tip Number 3
Be ready to showcase your positive approach! During interviews, share examples of how you've turned a negative customer experience into a positive one. This will highlight your problem-solving skills and customer service mindset.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Support Specialist in Hitchin
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support Specialist role. Highlight your customer service experience and communication skills, as these are key for us at StudySmarter.
Show Your Personality: We love seeing a bit of your personality in your application! Don’t be afraid to let your positive approach shine through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Be Clear and Concise: When answering questions or providing information, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be managing customer inquiries!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Brewers Decorator Centres
✨Know the Company Inside Out
Before your interview, take some time to research the decorating materials supplier. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Support Specialist, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend, simulating customer inquiries to showcase your problem-solving skills.
✨Showcase Your Positive Attitude
During the interview, let your positive approach shine through. Share examples of how you've handled difficult customer situations in the past, focusing on how you maintained a friendly and helpful demeanour. This will demonstrate that you’re a great fit for their team.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how success is measured in the role. This shows you're engaged and serious about the position.
