At a Glance
- Tasks: Support and develop IT infrastructure, ensuring systems run smoothly and securely.
- Company: Join a family-run business ranked among the best places to work.
- Benefits: Enjoy competitive salary, generous holidays, and a comprehensive benefits package.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact by solving technical problems and improving technology.
- Qualifications: Experience in IT support, strong troubleshooting skills, and a proactive attitude.
The predicted salary is between 42750 - 52250 £ per year.
- Eastbourne based with occasional travel
- 37.5 hours per week - Monday to Friday
- Competitive Salary, Pension & Benefits Package
We have an excellent opportunity for an IT Operations Engineer to join our IT team at our Head Office, Albany House in Eastbourne.
Reporting to the IT Operations Manager, you will play an important role in maintaining, supporting and developing the technology infrastructure that keeps Brewers running efficiently and our colleagues connected.
As part of our IT Operations team, you will help deliver operational excellence through the installation, maintenance and continuous improvement of our IT infrastructure, networks, telephony and business systems.
You will support strategic technology projects, work closely with suppliers and colleagues across the business and provide technical expertise to ensure our systems remain secure, reliable and fit for the future.
This is a varied, hands on role suited to someone who enjoys solving technical problems, supporting users and contributing to technology improvements that make a real difference to the business.
Whilst primarily based in Eastbourne, occasional travel to branches across our network will be required, so a full UK driving licence is essential.
Ranked again in The Sunday Times Best Places to Work 2026, we are a fourth generation family business that leads the marketplace globally, supplying decorating materials to Consumers & Tradespeople across the UK from our network of over 250 stores nationwide in the Brewers Group.
Founded in 1904, we are proud to still run on family principles with a clear vision to play our part in making the world a brighter place.
We place great emphasis on the development and growth of our colleagues and our mantra is to help one another succeed.
To find out more about working with us visit Brewers Careers.
We want every candidate to feel supported and able to succeed.
If you are neurodivergent or have a disability and need reasonable adjustments during the application or interview process, let us know and we will do everything we can to make it work for you.
- Key Objectives In This Role Include
- Supporting the IT Operations Manager in delivering technology initiatives that support business growth and operational efficiency
- Installing, configuring, monitoring and maintaining network, telephony and business systems infrastructure
- Supporting the availability, resilience and integrity of the Company's IT infrastructure, disaster recovery and business continuity arrangements
- Working with third party suppliers to maintain high levels of service and accountability
- Supporting the delivery of IT projects to agreed timescales, budgets and quality standards
- Acting as an escalation point for complex technical issues, ensuring incidents are resolved effectively and within agreed service levels
- Providing field based support, including installation, configuration and basic user training where required
- Ensuring appropriate governance, security controls and compliance standards are maintained across the IT estate
- Implementing and maintaining secure data transfer and connectivity solutions
- Creating and maintaining technical documentation, processes and user guides
- Working collaboratively with colleagues across the business and sharing technical knowledge to support continuous improvement
- Supporting occasional out of hours work for operational activities and business critical changes
Who We Are Looking For
- Experience supporting and administering IT infrastructure and operational services
- Excellent knowledge of Microsoft products such as 365, Active Directory, Entra ID, Exchange Online, Share Point and Windows Server
- Experience with networking technologies and infrastructure support
- Understanding of IT security, disaster recovery and business continuity principles
- Strong troubleshooting and problem solving skills
- Excellent communication skills with the ability to explain technical concepts clearly
- A proactive and self motivated approach, with a willingness to learn and develop new skills
- Ability to prioritise workload, meet deadlines and work independently as well as part of a team
- Experience using Power Shell or other automation tools would be beneficial.
- A full UK driving licence and willingness to travel when required.
- In Return, We Offer a Comprehensive Benefits Package Including
- Competitive salary
- Generous holiday allowance, increasing with service
- Life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives access to a percentage of your pay as you earn it
- Employee Assistance Programme accessible to colleagues, partner/spouse and dependants
- Virtual GP service for yourself and dependent children
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners, major high street brands and supermarkets
- Additional financial assistance schemes including Season Ticket Loans and Helping Hand Loans
- Comprehensive induction programme and ongoing development opportunities
- Eligibility, after a qualifying period, for additional benefits including profit‑related pay, enhanced family leave and the opportunity to use our company holiday homes.
- #J-18808-Ljbffr
IT Operations Engineer in Eastbourne employer: Brewers Decorator Centres
Brewers Decorator Centres in Bow is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With a comprehensive benefits package that includes 33 days of holiday, pension contributions, life assurance, and generous staff discounts, employees are well-supported in their roles. The opportunity for professional growth within a busy and dynamic environment makes this position not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in Eastbourne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brewers Decorator Centres values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brewers Decorator Centres might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brewers Decorator Centres!
✨Direct Apply to Brewers Decorator Centres
Let's not forget to apply directly through the Brewers Decorator Centres website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in Eastbourne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brewers Decorator Centres.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brewers Decorator Centres. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brewers Decorator Centres
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
