At a Glance
- Tasks: Deliver products and provide exceptional customer service in our Norwich store.
- Company: Join Brewers, a family-owned business with over 120 years of heritage in decorating materials.
- Benefits: Enjoy competitive salary, 31 days holiday, and discounts on home improvements.
- Why this job: Be part of a supportive team in a top-rated workplace focused on your growth.
- Qualifications: Full clean driving licence and great communication skills are essential; retail experience is a plus.
- Other info: We support neurodiverse candidates and offer adjustments during the application process.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Norwich
40 hours per week over 5 days
Monday to Friday with Saturdays on a rota
Salary £26,945 Per Annum Plus Pension And Company Benefits
We have a great opportunity for a Driver with Retail Sales Advisor duties to join the team at our Brewers Decorator Centre in Norwich to provide exceptional service to our customers in store. You will play a vital part in keeping the branch and its delivery service running smoothly – experience with our products isn’t strictly necessary; if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Our Brewers Decorator Centre in Farlington opened its doors in 1976 and has been successfully serving the local community ever since. From our large and open showroom we offer an extensive range of designer and trade paints and wallcoverings as well as all of the decorating supplies and materials our customers need to get the job done whether they be a professional decorator or a keen home décor enthusiast. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Make contactless deliveries to customers in and around the Norwich area driving our Company Transit van
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who We Are Looking For To Join Our Team
- Familiar with Norwich and the surrounding area
- Full clean manual driving licence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of
- Competitive salary
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
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Driver with Retail Sales Advisor Duties employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver with Retail Sales Advisor Duties
✨Tip Number 1
Familiarise yourself with the Norwich area, as local knowledge is essential for a Driver role. Take some time to explore the streets and key locations where deliveries are likely to be made, which will help you stand out during the interview.
✨Tip Number 2
Brush up on your customer service skills! Since this role involves interacting with customers both in-store and during deliveries, practice how to engage positively and effectively with different types of customers to demonstrate your approachability.
✨Tip Number 3
Show your enthusiasm for teamwork! Be prepared to discuss examples of how you've successfully worked in a team environment before. This will highlight your ability to support colleagues while also being reliable when working independently.
✨Tip Number 4
Research Brewers Group and PaintWell's products and services. Even if you don't have prior experience, showing that you've taken the initiative to learn about their offerings can impress the hiring team and demonstrate your commitment to the role.
We think you need these skills to ace Driver with Retail Sales Advisor Duties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and teamwork. Emphasise any previous retail roles or driving experience, even if it's not directly related to the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your understanding of the company's values and how you can contribute to their mission of providing exceptional service.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, approachability, and a willingness to learn. Use specific examples to demonstrate these skills.
Follow Application Instructions: Ensure you complete the mandatory application form as instructed. Double-check for any specific requirements or documents needed before submitting your application through our website.
How to prepare for a job interview at Brewers Decorator Centres
✨Know the Company
Familiarise yourself with Brewers and their values. Understanding their commitment to quality service and customer satisfaction will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for customers, as this role heavily relies on those skills.
✨Demonstrate Teamwork
Since the job involves working closely with colleagues, be ready to discuss your experience in team settings. Share instances where you collaborated effectively and contributed to a positive team environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.