At a Glance
- Tasks: Lead a dynamic team and ensure smooth branch operations while serving customers.
- Company: Join Brewers Decorator Centres, a top-rated workplace with over 120 years of heritage.
- Benefits: Enjoy competitive salary, generous holiday, pension contributions, and exclusive discounts.
- Other info: Comprehensive training provided, with excellent career progression opportunities.
- Why this job: Make a real impact in a supportive environment focused on growth and success.
- Qualifications: Proven leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
40 hours per week over 5 days. Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits. Location: Bow, Burdett Road. Branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Bow. Located on Burdett Road, our Bow Store stocks a comprehensive range of designer and trade paints as well as a large selection of wallpaper pattern books and decorating materials and tools, making us the go-to place for retail customers, trades people and DIY enthusiasts in the area. Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials across the UK. Still a family-owned business, we are proud of our heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities:
- Be able to demonstrate management or supervisory experience in a similar or relevant role.
- Have experience of developing a team.
- Have a proven track record of achieving sales targets and generating new business.
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service.
- Understand our focus on customer service and other Brewers values.
- Have the ability to positively represent the Company to a wide range of customers.
- Be able to work on your own initiative.
- Knowledge of the local area would be beneficial.
Qualifications and Skills:
- Excellent leadership skills with the ability to motivate and drive excellence.
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Previous experience in the Decorative Industry would be an advantage but not essential, as full training will be given to the right candidate.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times.
- A proven track record of achieving sales targets and generating new business.
- Keen to learn, develop skills, and progress within our industry.
- Willing to attend training to become a Fire.
Benefits:
- Competitive salary.
- 33 days holiday, including an allowance for selected bank holidays - increasing with service.
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets, etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
Other Job Titles: Other job titles associated with this role include Retail Manager, Store Manager, Retail Operations Manager, Retail Senior, Retail Supervisor, Retail Team Leader.
Retail Branch Manager in Bow employer: Brewers Decorator Centres
Brewers Decorator Centres in Salford is an excellent employer, offering a supportive work culture that prioritises employee development and teamwork. With competitive salaries, generous benefits like pension contributions and staff discounts, and a commitment to training, this historic family-owned business provides a rewarding environment for those looking to grow their careers while leading a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch Manager in Bow
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or hit sales targets. We want to hear about your successes, so be ready to share those moments that showcase your skills.
✨Tip Number 3
Don’t forget to highlight your customer service experience! Show us how you've gone above and beyond for customers in the past. This role is all about serving our community, so let your passion for customer satisfaction shine through.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at the Bow branch. Let’s get you on board!
We think you need these skills to ace Retail Branch Manager in Bow
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your management or supervisory experience in your application. We want to see how you've developed teams and achieved sales targets in the past, so don’t hold back!
Be Enthusiastic!:Your passion for customer service and sales should shine through in your written application. We love candidates who can inspire others, so let us know how you’ve done that before!
Tailor Your Application:Take a moment to tailor your application to our values and the specifics of the Retail Branch Manager role. Mention your understanding of customer service and how you can positively represent us at Brewers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Bow branch!
How to prepare for a job interview at Brewers Decorator Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of the decorative industry and the products the branch offers. Familiarise yourself with the range of paints, wallpapers, and tools available, as well as any recent trends in home decor. This will show that you're genuinely interested and ready to engage with customers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Think about specific situations where you motivated your team to achieve sales targets or enhanced the customer experience. This will demonstrate your capability to lead and inspire others.
✨Emphasise Customer Service
Since customer service is a key focus for the company, be ready to discuss how you would handle various customer scenarios. Share your approach to ensuring high levels of service and how you would train your team to do the same. This will highlight your alignment with the company's values.
✨Be Yourself and Stay Positive
During the interview, let your personality shine through! Be approachable and friendly, as these traits are essential for the role. A positive attitude can go a long way in making a great impression, so don’t hesitate to express your enthusiasm for the position and the company.
