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- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Competitive salary, 31 days holiday, pension contributions, and employee discounts.
- Why this job: Be part of a friendly team and develop your skills in a supportive environment.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
The predicted salary is between 26945 - 26945 £ per year.
40 hours per week. Monday to Friday with Saturdays on a rota. Salary - £26,945 per annum plus company pension and benefits (with a further pay review on 1 April 2026).
We have an excellent opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Holdenhurst Road, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn’t necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Located on Holdenhurst Road, our Brewers Decorating Centre in Bournemouth boasts a great range of wallpaper books, fabrics, curtains and blinds, a good selection of trade and designer paints and all the necessary decorating supplies and accessories you might need. Our friendly and experienced team have a wealth of knowledge between them so if you are looking to expand your knowledge in our industry, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Developing sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Who We Are Looking For To Join Our Team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 31 days holiday including bank holidays increasing with service (pro rata for part time).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Sales Advisor in Bournemouth employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, check out Brewers Decorator Centres' website and social media. Familiarise yourself with their products and values so you can show off your enthusiasm and fit for the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you demonstrate your approachability and problem-solving abilities during the interview.
✨Tip Number 3
Dress the part! Even if the role is in retail, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor in Bournemouth
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Highlight Your Skills: Make sure to emphasise your customer service and communication skills. Even if you don’t have retail experience, showcasing your ability to connect with people will definitely catch our eye!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention how your skills and experiences relate to the role of a Retail Sales Advisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Brewers Decorator Centres
✨Know Your Customer Service Basics
As a Retail Sales Advisor, exceptional customer service is key. Brush up on common customer scenarios and think about how you would handle them. Be ready to share examples of how you've provided great service in the past.
✨Familiarise Yourself with the Products
While you don’t need extensive product knowledge, having a basic understanding of the types of products available at Brewers Decorator Centre can give you an edge. Check out their website or visit a store to get a feel for what they offer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of examples where you’ve collaborated successfully with others and how you contributed to achieving a common goal.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or how the team supports each other in achieving sales goals.
