Retail Sales Advisor in Basingstoke

Retail Sales Advisor in Basingstoke

Basingstoke Full-Time 10778 - 10778 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and assist with stock maintenance in a vibrant retail environment.
  • Company: Join Brewers Decorator Centre, a family-owned business with over 120 years of heritage.
  • Benefits: Enjoy competitive salary, 31 days holiday, discounts, and a supportive work culture.
  • Why this job: Be part of a friendly team and learn about decorating supplies while helping customers succeed.
  • Qualifications: Great communication skills and a willingness to learn; retail experience is a plus but not essential.
  • Other info: Ranked as one of The Sunday Times Best Places to Work 2025.

The predicted salary is between 10778 - 10778 £ per year.

16 hours per week across 2 days. One day in the week (Tuesday - Friday) & every Saturday.

Salary - £10,778 per annum plus company pension and benefits (with a further pay review on 1 April 2026).

We have an excellent opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Basingstoke, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located on Whitney Road, our Basingstoke East Store stocks the widest range of trade and designer paints as well as a comprehensive selection of wallcoverings and all the decorating supplies our customers need to get the job done. Our friendly and experienced team have a wealth of knowledge between them so if you are looking to expand your knowledge in our industry, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

  • Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
  • Use product knowledge to provide recommendations and help customers find the best product for their needs.
  • Mix paint for Customers, process specialist orders, and request special stock within the Branch network.
  • Developing sales of the Company product range including wallpaper, paint and fabric.
  • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
  • Assisting with stock maintenance in the branch.
  • Unload deliveries and ensure stock is distributed throughout the store.

Who We Are Looking For To Join Our Team:

  • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
  • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
  • Enjoys working and supporting a team, but can always be relied upon to work as an individual.
  • Willing to attend training to become a Fire Marshall and/or First Aider if required.
  • Keen to learn, develop skills, and progress within our industry.
  • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.

In return we offer a comprehensive benefits package consisting of:

  • Competitive salary.
  • 31 days holiday including bank holidays increasing with service (pro rata for part time).
  • Free life assurance.
  • 5% of your salary employer contribution to the pension plan (subject to employee contributions).
  • Stream - a money management app that gives you access to a percentage of your pay as you earn it.
  • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
  • Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
  • Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
  • Brewers Colleague discounts giving you huge savings on home improvements.
  • Discounts and rewards with selected partners - major high street brands, supermarkets etc.
  • Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
  • Staff uniform and uniform cleaning tax relief.
  • Comprehensive Induction Programme and ongoing development.
  • After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

Retail Sales Advisor in Basingstoke employer: Brewers Decorator Centres

Brewers Decorator Centres is an exceptional employer, offering a supportive and friendly work environment in Basingstoke, where you can thrive as a Retail Sales Advisor. With a strong emphasis on employee development and a commitment to inclusivity, we provide comprehensive training, competitive benefits, and opportunities for growth within our family-owned business, which has been a trusted name in the industry for over 120 years. Join us to be part of a team that values your contributions and helps you succeed while enjoying generous perks like discounts, a pension plan, and a focus on work-life balance.
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Contact Detail:

Brewers Decorator Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Advisor in Basingstoke

✨Tip Number 1

Get to know the company! Before your interview, check out Brewers' website and social media. Familiarise yourself with their products and values so you can show you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview and show that you’re a perfect fit for the Retail Sales Advisor role.

✨Tip Number 3

Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you understand the retail environment.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Sales Advisor in Basingstoke

Customer Service Skills
Communication Skills
Teamwork
Product Knowledge
Sales Skills
Relationship Building
Merchandising
Stock Maintenance
Adaptability
Willingness to Learn
Retail Experience
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re all about exceptional customer service!

Highlight Your Skills: Make sure to emphasise any customer service or teamwork skills you have. Even if you don’t have retail experience, showcasing your ability to work well with others and help customers will definitely catch our eye!

Follow Instructions: Pay close attention to the application process. Ensure you complete every part of the form as instructed. We can’t stress enough how important it is to follow the guidelines so you don’t miss out on this opportunity!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Brewers Decorator Centres

✨Know Your Customer Service Skills

Since the role is all about providing exceptional service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your skills.

✨Familiarise Yourself with the Products

While you don’t need extensive product knowledge, having a basic understanding of paints, wallpapers, and decorating supplies can set you apart. Do a bit of research on the types of products Brewers offers so you can speak confidently about them.

✨Show Your Team Spirit

Brewers values teamwork, so be prepared to discuss how you’ve successfully worked in a team before. Think of examples where you supported colleagues or contributed to a group goal, as this will demonstrate your ability to fit into their culture.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Retail Sales Advisor in Basingstoke
Brewers Decorator Centres
Location: Basingstoke

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