At a Glance
- Tasks: Deliver exceptional customer service and assist with sales in a vibrant retail environment.
- Company: Join a leading decorating materials retailer with a friendly team culture.
- Benefits: Competitive pay, 33 days holiday, staff discounts, and pension contributions.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Gain valuable retail experience while helping customers transform their homes.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus.
The predicted salary is between 13 - 14 £ per hour.
We have an exciting opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our branch in Telford. Providing exceptional service to our customers in the branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly – experience with our products isn’t necessary, if you bring great customer service and team‑working skills to the table, we’ll give you everything you need to succeed.
Located on Hadley Trade Park, our Telford Brewers store proudly serves local homeowners and trades people with the broadest range of decorating materials – customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home‑decor projects. Store opening times are Monday to Friday, 7am – 5pm and Saturday, 8am – 5pm.
Responsibilities
- Providing exceptional service to customers in the branch to deliver upon our reputation for quality and service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Mixing paint for customers, processing orders and requesting stock from within the Branch network
- Developing sales of the Company product ranges
- Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promoting seasonal and special items, including merchandising goods in‑store to increase visibility and sales
- Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures
- Unloading deliveries and ensuring stock is distributed throughout the store
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate
Benefits and Pay
- Competitive salary – £13.48 per hour plus pension and company benefits
- 33 days holiday, including an allowance for selected bank holidays – increasing with service (pro‑rata for part‑time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money‑management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse, and dependents
- Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it
- Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans, and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive induction programme and ongoing development
- After a qualifying period you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Note: Bank holidays – you will be required to work on selected bank holidays each year, with shifts shared fairly across the team.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Saturday Retail Sales Advisor in Telford employer: Brewers Decorator Centre
Brewers in Telford is an exceptional employer that prioritises employee well-being and development, offering a competitive salary of £13.48 per hour along with generous benefits such as 33 days holiday, free life assurance, and a 5% employer pension contribution. Our supportive work culture fosters teamwork and personal growth, ensuring that every Saturday Retail Sales Advisor has the opportunity to thrive while providing outstanding service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Retail Sales Advisor in Telford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers and their products. This will help you show genuine interest and make it easier to connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you demonstrate your approachability and problem-solving abilities.
✨Tip Number 3
Dress the part! Even though it’s a retail position, showing up in smart-casual attire can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Saturday Retail Sales Advisor in Telford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Highlight Customer Service Skills:Make sure to emphasise any experience you have in customer service, even if it’s not from retail. We’re looking for those exceptional communication skills that will help us serve our customers better.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Mention how your skills align with what we’re looking for, especially around teamwork and reliability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Brewers Decorator Centre
✨Know the Company
Before your interview, take some time to research the company. Understand their products, values, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Saturday Retail Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. This will demonstrate your ability to connect with customers and meet their needs.
✨Practice Common Interview Questions
Think about common interview questions related to retail and customer service. Practice your responses, focusing on how you can contribute to the team and enhance the customer experience. This will help you feel more confident during the actual interview.
✨Dress the Part
Even though you’ll be working in a retail environment, it’s important to dress smartly for your interview. Aim for a professional yet approachable look that reflects the company’s culture. This shows respect for the opportunity and helps make a great first impression.
