At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join Brewers Decorator Centre, a family-owned business with over 120 years of heritage.
- Benefits: Competitive pay, 33 days holiday, discounts, and a supportive work environment.
- Other info: Flexible hours, training provided, and opportunities for career growth.
- Why this job: Be part of a friendly team and help customers with their decorating needs.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
The predicted salary is between 27900 - 34100 £ per year.
We have a great opportunity for a Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Stoke-on-Trent to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently - experience with our products isn't strictly necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Our Decorator Centre in Stoke-on-Trent hosts a bright showroom where you can find a wide variety of wallcoverings, trade and designer paints, specialist coatings and decorating sundries. Our friendly team of six has over 60 years of industry experience so are in the best position to offer advice to both seasoned professionals and novice DIYers. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
As a Saturday Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
- Keep our Warehouse organised and safe, in line with company standards
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive rates of pay
- 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
Saturday Retail Sales Advisor in Stoke-on-Trent employer: Brewers Decorator Centre
Brewers Decorator Centres is an exceptional employer, offering a supportive and friendly work environment in Chelmsford, where you can thrive as a Part Time Retail Sales Advisor with Driving Duties. With a strong emphasis on employee growth and development, competitive benefits including 31 days holiday, pension contributions, and discounts, we are committed to helping our team succeed while serving the local community for over 30 years. Join us and be part of a family-owned business that values your contributions and fosters a culture of collaboration and success.
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Retail Sales Advisor in Stoke-on-Trent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Brewers Decorator Centre, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Saturday Retail Sales Advisor in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Brewers Decorator Centre that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Brewers Decorator Centre will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Brewers Decorator Centre and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Brewers Decorator Centre
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Brewers Decorator Centre, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Brewers Decorator Centre!
