At a Glance
- Tasks: Deliver exceptional customer service and make local deliveries in our company van.
- Company: Join the friendly team at PaintWell, part of the Brewers Group.
- Benefits: Enjoy a competitive salary, 33 days holiday, and great discounts.
- Other info: Full training provided, with opportunities for career growth.
- Why this job: Be part of a supportive team and help customers with their home projects.
- Qualifications: Great communication skills and a full clean driving licence required.
The predicted salary is between 29894 - 29894 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving Duties to join the team at our PaintWell store in Stafford. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Nursery Lane, our Stafford PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Retail Sales Advisor with Driving Duties for Brewers, some of your responsibilities will include:
- Providing exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Making contactless deliveries to customers in and around the local area driving our Company Transit van
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Keep our warehouse organised and safe, in line with company standards
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Familiar with the surrounding area
- Full clean manual driving licence
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.
In return, we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays - increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants who do not complete the process.
Driving Retail Sales Advisor - Customer-Focused Local Deliveries in Stafford employer: Brewers Decorator Centre
Brewers Decorator Centres is an exceptional employer, offering a supportive and inclusive work environment in Stafford where team members are encouraged to grow and succeed. With a strong emphasis on employee development, competitive benefits, and a commitment to customer service excellence, you will find a rewarding career path while contributing to a family-owned business with over 120 years of heritage in the decorating materials industry.
StudySmarter Expert Advice🤫
We think this is how you could land Driving Retail Sales Advisor - Customer-Focused Local Deliveries in Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Driving Retail Sales Advisor - Customer-Focused Local Deliveries in Stafford
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Tailor Your Application:Make sure to highlight your customer service skills and any relevant experience. Even if you haven't worked in retail before, think about times you've helped others or worked in a team – we love that!
Follow Instructions:Pay close attention to the application process. Make sure you complete all sections and provide any requested information. We can’t consider you if your application isn’t fully filled out!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Brewers Decorator Centre
✨Know the Products
Even if you don't have prior experience with decorating materials, it’s a good idea to familiarise yourself with the types of products the company offers. Check out their website and learn about the different paints and tools available. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate that you understand the importance of customer satisfaction in this role.
✨Be Ready to Discuss Teamwork
Since the job involves working closely with colleagues, be prepared to talk about your teamwork skills. Share specific instances where you collaborated effectively with others, highlighting your ability to support and contribute to a team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth within the company, or how the team collaborates. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
