At a Glance
- Tasks: Deliver exceptional customer service and assist with stock maintenance in our vibrant store.
- Company: Join the family-owned Brewers Group, a top-rated workplace with over 120 years of heritage.
- Benefits: Enjoy competitive pay, 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours, ongoing training, and opportunities for career growth await you!
- Why this job: Be part of a friendly team and help customers transform their homes with quality products.
- Qualifications: Great communication skills and a passion for helping others; retail experience is a plus but not essential.
The predicted salary is between 28000 - 30000 £ per year.
Location: Tunbridge Wells
Hours: 8 Hours a week
Pay: £13.48 per hour plus pension and company benefits
We have an exciting opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our PaintWell store in Tunbridge Wells. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Lamberts Road, our Tunbridge Wells PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials. Customers will find everything they need in store including trade and designer paints from a wide variety of brands and all the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 12pm. (Saturday opening times will be changing to 8am to 5pm effective 1st May 2026)
Responsibilities:
- Providing exceptional service to customers in the branch, to deliver upon our reputation for quality and service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Mixing paint for customers, processing orders and requesting stock from within the Branch network
- Developing sales of the Company product ranges
- Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promoting seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures
- Unloading deliveries and ensuring stock is distributed throughout the store
Qualifications:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate
Benefits:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays - increasing with service (Pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Now that we are opening on four selected bank holidays each year, colleagues in this role will be required to work on bank holidays as part of the branch rota. Bank holiday shifts will be shared fairly, and we will aim to ensure that no individual works every bank holiday. Please confirm as part of your application that you are able to meet this requirement.
Saturday Retail Sales Advisor in Royal Tunbridge Wells employer: Brewers Decorator Centre
At PaintWell in Tunbridge Wells, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive benefits including a generous holiday allowance, pension contributions, and staff discounts, we ensure our team members feel valued and rewarded. Join us in a family-owned business that has been a trusted name for over 120 years, where your contributions directly impact our commitment to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Retail Sales Advisor in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PaintWell and the Brewers Group. Understanding their values and products will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it's a retail position, looking smart and presentable can make a great first impression. Plus, it shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Brewers careers page. It’s the best way to ensure your application gets noticed and shows that you’re keen to join the team.
We think you need these skills to ace Saturday Retail Sales Advisor in Royal Tunbridge Wells
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who can connect with our customers.
Highlight Your Skills:Make sure to emphasise your customer service skills and any experience you have working in a team. Even if you haven’t worked in retail before, share examples of how you've helped others or solved problems in previous roles.
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention specific responsibilities from the role that excite you and how you can contribute to our team at PaintWell.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Brewers Decorator Centre
✨Know the Company
Before your interview, take some time to research PaintWell and the Brewers Group. Understand their values, products, and what makes them stand out in the decorating materials industry. This knowledge will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Saturday Retail Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your friendly and approachable personality during the interview, as this is crucial for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, team dynamics, or company culture. This not only shows your interest but also helps you gauge if this is the right fit for you. For instance, you could ask about the training process or how the team collaborates on busy days.
✨Be Ready to Discuss Teamwork
Since the job involves working closely with colleagues, be prepared to discuss your teamwork skills. Share specific instances where you've successfully collaborated with others, highlighting your ability to support and contribute to a team environment. This will resonate well with the company's mantra of 'help one another succeed.'
