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- Tasks: Lead a dynamic team and provide exceptional service to customers in our new store.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy competitive salary, generous holiday, life assurance, and staff discounts.
- Other info: Great career growth opportunities and a supportive environment for all candidates.
- Why this job: Be part of an exciting new store opening and make a real impact in the community.
- Qualifications: Retail experience and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Lewes Road
Salary: Competitive
Benefits:
- Free life assurance
- 5% salary employer pension contribution (subject to employee contributions)
- Profit share scheme after qualifying period
- Staff discounts
- Uniform
- 31 days holiday including bank holidays
40 hours per week over 5 days Monday to Friday with Saturdays on a rota.
We are thrilled to announce that we are due to open a brand-new Brewers Decorator Centre in Lewes Road this summer and we have a very exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join this new team to provide exceptional service to our customers in store and bring in new business in the area!
Our new Lewes Road store will support our continued development in the South East, as the premier decorating destination for professional decorators and home décor enthusiasts! The store will stock an extensive product range which includes trade and designer paint brands such as Armstead, Crown, Dulux, Farrow & Ball, Little Green, Johnstones, Sadolin as well as our own brand, Albany.
Store opening hours will be Monday - Friday 7am - 5pm and Saturday 8am - 5pm.
Responsibilities:
- Assist the Branch Manager with developing the branch and the team including deputising in their absence
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Have keyholder responsibilities, cashing up and associated supervisory tasks
- Allocate work to the team, keeping them motivated and driven
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
- Ensuring orders and enquiries are dealt with and followed up on promptly
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
Qualifications:
- Experience in a retail environment, ideally in a team leader or supervisory role
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Highly motivated with the drive to succeed and do a great job
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- The ability to motivate and inspire colleagues to achieve the highest level of customer service
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- Keen to learn, develop skills, and progress within our industry
- Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
- An interest in our industry would be advantageous but not essential as product training will be given
Benefits:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays - increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Senior Retail Sales Advisor in Lewes employer: Brewers Decorator Centre
Contact Detail:
Brewers Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Sales Advisor in Lewes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centres. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Senior Retail Sales Advisor. Highlight your customer service skills and any leadership experience you've got!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in retail where appearance matters. Plus, it shows you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, if this position isn't right for you, share it with someone who might be a perfect fit!
We think you need these skills to ace Senior Retail Sales Advisor in Lewes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Retail Sales Advisor role. Highlight your retail experience, especially any supervisory roles, and showcase your exceptional customer service skills. We want to see how you can bring value to our new team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've motivated teams or provided outstanding service in the past. Let us know why you're the perfect fit for our new store!
Showcase Your Product Knowledge: Even if you’re not an expert yet, showing a keen interest in the decorating industry can set you apart. Mention any relevant knowledge about paint brands or home décor trends. We love candidates who are eager to learn and grow with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Brewers Decorator Centre
✨Know Your Products
Familiarise yourself with the product range that the store offers, especially the brands mentioned in the job description like Dulux and Farrow & Ball. Being able to discuss these products confidently will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to uphold the company's reputation for quality service.
✨Team Leadership Experience
Since this role involves motivating and leading a team, be ready to share specific instances where you successfully led a team or project. Highlight your approach to keeping team members motivated and how you handle challenges within a team setting.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the store's goals, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.