At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage and a supportive culture.
- Benefits: Competitive salary, generous holiday, pension contributions, and employee discounts.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
- Why this job: Be part of a team that values your growth and offers real career development opportunities.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus but not essential.
The predicted salary is between 28136 - 28136 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Sittingbourne, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Trinity Trading Estate, our Sittingbourne branch has been providing local tradespeople and retail customers with decorating materials for over 50 years. In-store customers will find a well-stocked showroom providing an impressive array of trade and designer paints, wallcoverings and all of the decorating supplies they need to get the job done, whether they be professional decorators or home décor enthusiasts. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Retail Sales Advisor in Kent employer: Brewers Decorator Centre
Brewers Decorator Centres is an exceptional employer, offering a supportive and inclusive work environment in Sittingbourne, where colleagues are encouraged to grow and succeed together. With a competitive salary, comprehensive benefits package, and a commitment to employee development, we pride ourselves on being a family-owned business that values its heritage and invests in the future of our team members. Join us to be part of a company ranked among The Sunday Times Best Places to Work 2025, where your contributions truly matter.
