At a Glance
- Tasks: Deliver exceptional customer service and make contactless deliveries in the local area.
- Company: Join a well-established Brewers Decorator Centre with a friendly atmosphere.
- Benefits: Enjoy competitive salary, 33 days holiday, and great employee discounts.
- Other info: Full training provided; perfect for those eager to learn and grow.
- Why this job: Be part of a supportive team and develop your skills in retail.
- Qualifications: Great communication skills and a full clean driving licence required.
The predicted salary is between 28136 - 28136 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving Duties to join our Brewers Decorator Centre in Horsham to provide exceptional service to our customers. This vital role will include making contactless deliveries in and around the local area. Experience with our products isn't necessary; if you bring great customer service and team working skills, we'll give you everything you need to succeed.
Our Horsham store located on Redkiln Way has been serving local trades people and retail customers for over 80 years. In store we stock a broad range of trade and designer paints, decorating tools and equipment, plus we have a dedicated showroom displaying an extensive range of wallpapers, fabrics and blinds. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities- Providing exceptional service to customers in the branch to maintain our reputation for quality Brewers service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Making contactless deliveries to customers in and around the local area, driving our Company Transit van
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Keep our warehouse organised and safe, in line with company standards
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Unload deliveries and ensure stock is distributed throughout the store
- Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Familiar with the surrounding area
- Full clean manual driving licence
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays – increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Retail Sales Advisor with Driving Duties in Horsham employer: Brewers Decorator Centre
Brewers Decorator Centre in Horsham is an excellent employer, offering a supportive work culture that values exceptional customer service and teamwork. With competitive salaries, generous holiday allowances, and comprehensive training programmes, employees have ample opportunities for growth and development. The company also prioritises inclusivity, providing necessary adjustments for neurodiverse candidates and those with disabilities, ensuring everyone has the chance to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor with Driving Duties in Horsham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Brewers Decorator Centre, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Brewers Decorator Centre!
We think you need these skills to ace Retail Sales Advisor with Driving Duties in Horsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Brewers Decorator Centre, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Brewers Decorator Centre and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Brewers Decorator Centre that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Brewers Decorator Centre
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
