At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join Brewers Decorator Centre, a top-rated workplace with over 80 years of experience.
- Benefits: Enjoy competitive salary, 33 days holiday, and great employee discounts.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Be part of a friendly team and help customers transform their spaces.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
The predicted salary is between 28136 - 28136 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Guildford on a 6 Month Fixed Term Contract, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn’t necessary; if you bring great customer service and team‑working skills to the table, we’ll give you everything you need to succeed.
Our Brewers Decorator Centre on Woodbridge Meadows in Guildford offers the largest selection of trade and designer paints and decorating sundries in town, and we have been successfully serving the local area for over 80 years. In store our customers can take advantage of a huge selection of trade and designer paint, wallpaper, fabrics and all the decorating supplies and materials our customers need to get the job done whether they be a professional decorator or a keen home décor enthusiast. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Develop sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales
- Assist with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday including bank holidays increasing with service (pro rata)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Retail Sales Advisor in Guildford employer: Brewers Decorator Centre
Brewers Decorator Centre in Guildford is an exceptional employer, offering a supportive work culture that prioritises customer service and teamwork. With a competitive salary, comprehensive benefits package, and opportunities for personal and professional growth, employees can thrive in a dynamic environment while enjoying the perks of working for a company ranked among The Sunday Times Best Places to Work 2025. Join us to be part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centre. Understand their products and values so you can show how you fit into their team. It’ll help you stand out!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to the team.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and looking the part shows you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Retail Sales Advisor in Guildford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Sales Advisor role. Highlight your customer service skills and any relevant experience, even if it’s not directly in retail. We want to see how you can bring your unique flair to our team!
Show Your Personality:We’re looking for friendly and approachable candidates, so let your personality shine through in your application. Use a conversational tone and don’t be afraid to show us why you’d be a great fit for our Brewers Decorator Centre family.
Highlight Teamwork Skills:Since teamwork is key in this role, make sure to mention any experiences where you’ve successfully worked with others. Whether it’s in a job or a group project, we want to know how you collaborate and support your teammates.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Brewers Decorator Centre
✨Know the Products
Even though you don’t need prior experience with their products, it’s a good idea to familiarise yourself with the types of paints, wallpapers, and decorating supplies they offer. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate that you have the right attitude for the Retail Sales Advisor position.
✨Be Approachable and Friendly
Since the role requires a friendly personality, practice being warm and engaging during the interview. Smile, maintain eye contact, and be open in your responses. This will help convey that you’re the kind of person who can build relationships with customers.
✨Ask Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
