At a Glance
- Tasks: Lead a dynamic team in a busy retail branch and ensure excellent customer service.
- Company: Join a well-established company known for quality decorating materials in Worthing.
- Benefits: Enjoy competitive salary, generous holiday, life assurance, and staff discounts.
- Other info: Great career progression opportunities and support for neurodiverse candidates.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in management and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Worthing. Our store, which is located on the Mulberry Lane Trading Estate in Goring-By-Sea, has been serving the local community for over 30 years and is well known for being the first choice for decorating materials in the area. The branch plays host to a large showroom which stocks an extensive range of wallpapers, blinds, curtains, designer and trade paints along with all the decorating tools and accessories our customers need to complete their home décor projects. Internet terminals in the branch also allow our customers to order products directly into the store. The branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
Managing a small team, you will play a vital part in helping us serve customers and keeping the branch running smoothly. We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities- Be able to demonstrate management or supervisory experience in a similar or relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire …
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays – increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications, we receive, we are unable to respond to any applicants that do not complete the process.
Retail Branch Manager in Goring-by-Sea employer: Brewers Decorator Centre
Brewers is an exceptional employer, offering a supportive and inclusive work environment in Worthing, where you can thrive as a Retail Branch Manager. With competitive salaries, generous holiday allowances, and a range of benefits including life assurance and pension contributions, we prioritise employee well-being and development. Our commitment to fostering growth through comprehensive training and a strong team culture makes us the ideal place for those looking to make a meaningful impact in the decorative industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch Manager in Goring-by-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Branch Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on customer service. Be ready to share examples of how you've led teams and achieved sales targets in the past – this will show you're the right fit for the role.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp for your interview. A smart outfit not only boosts your confidence but also shows that you take the opportunity seriously.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Retail Branch Manager in Goring-by-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Branch Manager role. Highlight your management experience and any relevant achievements that show you can lead a team and hit sales targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with our values at StudySmarter. Don’t forget to mention your customer service experience!
Showcase Your Local Knowledge:If you know the Worthing area well, let us know! Mentioning your familiarity with the local community can set you apart and show us you’re ready to connect with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Brewers Decorator Centre
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with their products, especially in the decorative industry, as this will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to discuss your management experience and how you've developed teams in the past. Prepare specific examples of how you've motivated staff and achieved sales targets, as this is crucial for a Retail Branch Manager role.
✨Customer Service is Key
Highlight your exceptional customer service skills during the interview. Share stories that demonstrate how you've gone above and beyond for customers, as this aligns with the company's focus on providing top-notch service.
✨Ask Thoughtful Questions
Prepare some insightful questions about the branch and its operations. This not only shows your enthusiasm for the role but also gives you a chance to assess if the company culture aligns with your values.
