At a Glance
- Tasks: Lead and improve our IT infrastructure while mentoring a dynamic team.
- Company: Join Brewers, a supportive company focused on technology and teamwork.
- Benefits: Generous holiday, pension contributions, discounts, and health support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Tackle complex challenges and make a real impact in tech.
- Qualifications: Experience in infrastructure engineering and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
We have an excellent opportunity for an experienced Senior IT Infrastructure Engineer to join our IT team at our Head Office, Albany House in Eastbourne. You will play a key part in maintaining, securing and developing the technology infrastructure that keeps Brewers running smoothly and our colleagues connected. As a key member of the team, you will combine hands-on technical expertise with process leadership. You will help maintain and improve our core infrastructure while setting standards, guiding good practice and coaching the IT Operations Engineers who support services across Brewers. This is a hands-on technical role that brings together infrastructure expertise, service improvement and operational resilience. Working closely with colleagues across the business, suppliers and technology partners, you will help ensure our systems remain secure, reliable and fit for the future. This role is suited to an experienced infrastructure professional who enjoys solving complex technical challenges, improving ways of working and supporting others to develop. If you are looking to combine technical leadership, process improvement and hands-on engineering, we would love to hear from you. The role may involve occasional travel so overnight stays may be required.
Responsibilities
- Lead the maintenance and continuous improvement of our core IT infrastructure and operational services
- Act as the senior escalation point for complex technical issues, major incidents and service disruptions
- Provide technical guidance, day-to-day coaching and mentoring to IT Operations Engineers
- Drive infrastructure improvements that enhance security, resilience, performance and operational efficiency
- Lead or support high-risk technical changes, ensuring robust planning, testing, implementation and post-change review
- Support disaster recovery, business continuity and operational governance activities
- Work closely with suppliers and technology partners to maintain service quality and deliver successful outcomes
- Contribute to infrastructure projects from design and implementation through to support transition and ongoing optimisation
- Create and maintain clear technical documentation, standards, processes and knowledge resources
Qualifications
- Significant infrastructure engineering experience across Microsoft 365, Windows Server, networking, endpoint management and identity and access technologies
- Strong knowledge of Microsoft technologies including Entra ID, Active Directory, Intune, Exchange Online, Teams, SharePoint, OneDrive and Defender for Endpoint
- Proven experience managing technical escalations and restoring critical services in a live operational environment
- Experience providing technical guidance, coaching and support within an infrastructure or technical support team
- Strong understanding of infrastructure security, disaster recovery, business continuity and operational best practice
- Experience planning and delivering infrastructure changes, process improvements and service improvement activity
- Excellent communication, troubleshooting and problem-solving skills
- Experience using PowerShell or similar automation tools
- A full UK driving licence and willingness to travel to our sites when required
Benefits
- Generous holiday allowance, increasing with service
- Life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts & rewards with selected partners, major high street brands, supermarkets etc
- Additional financial assistance such as Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Comprehensive induction programme and ongoing development
- Eligibility, after a qualifying period, for additional benefits such as profit-related pay, enhanced maternity, paternity, adoption pay and the chance to use our holiday homes
We want every candidate to feel supported and able to succeed. If you are neurodivergent or have a disability and need reasonable adjustments during the application or interview process, let us know and we will do everything we can to make it work for you.
Senior IT Infrastructure Engineer in Eastbourne employer: Brewers Decorator Centre
Brewers Decorator Centre is an excellent employer, offering a vibrant work culture where leadership and teamwork are highly valued. Located in Bow, employees benefit from a competitive salary package, extensive benefits, and ample opportunities for professional growth, making it a rewarding place to advance your career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure Engineer in Eastbourne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brewers Decorator Centre values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brewers Decorator Centre might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brewers Decorator Centre!
✨Direct Apply to Brewers Decorator Centre
Let's not forget to apply directly through the Brewers Decorator Centre website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Infrastructure Engineer in Eastbourne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brewers Decorator Centre.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brewers Decorator Centre. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brewers Decorator Centre
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
