Learning and Development Admin Assistant in Eastbourne

Location: Eastbourne

Salary: Competitive

Benefits:

• Free life assurance
• 5% salary employer pension contribution subject to employee contributions
• Profit share scheme after qualifying period
• Staff discounts
• Generous holiday

Hours: 22.5 hours per week over 3 days Tuesday to Thursday

We are looking for a Learning & Development Admin Assistant to play a key role in supporting the smooth delivery of training at our Head Office, Albany House in central Eastbourne. This is a varied and hands-on role, ideal for someone who will enjoy the challenge of ensuring learning activities run seamlessly from start to finish. Joining our supportive and collaborative Learning & Development team, you will provide comprehensive administrative support by setting up for training sessions, helping to coordinate courses, manage venue logistics & catering and support delegates and trainers.

We are proud to offer a comprehensive range of training opportunities to all colleagues in our business. This isn’t a sedentary role; there will be some lifting and handling required when setting up for training, such as moving tables, chairs, training equipment, taking lunches and refreshments from drop down points to training rooms, and escorting delegates from their arrival point to training rooms.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process; we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Providing day to day administration support to the Learning & Development team
• Supporting the coordination of training activity, including communications and course logistics
• Arranging pre and post course requirements such as venues, catering, materials and certificates
• Preparing and setting up training rooms and welcoming delegates on arrival
• Carrying out ‘Welcome calls’ with new colleagues to discuss and confirm induction arrangements at Head Office
• Maintaining and updating training resources ensuring supplies are stocked and available
• Maintaining training diaries, room bookings and equipment/laptop allocations
• Monitoring and actioning cancellations, amendments and attendance levels, escalating where needed
• Monitoring the L&D email inbox, responding promptly to queries and supporting colleagues across the business
• Liaising with internal teams, managers and external suppliers to ensure smooth delivery of training activities
• Supporting with general L&D administration, including correspondence and documentation
• Coordinating and allocating uniform ordering during induction programmes

Who we are looking for

• Previous experience in an administrative support role where effective customer service is key
• Highly organised with strong attention to detail and excellent time management skills
• Excellent communicator with confidence to regularly host Welcome calls with new colleagues
• Confident written and verbal communication skills at all levels and across different channels such as email, phone, Teams etc
• Ability to manage your own workload and work to deadlines
• Great problem solving skills with the ability to stay calm under pressure and in changing situations
• Proficient using Microsoft Office, particularly Excel to an intermediate level
• Friendly, approachable and highly reliable with a proactive attitude

Benefits package

• Competitive rates of pay
• Generous holiday entitlement
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity/Adoption pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

We rank again in The Sunday Times Best Places to Work for 2026 and are proud to be a family business run on family principles.