At a Glance
- Tasks: Deliver exceptional customer service and support the team in a vibrant retail environment.
- Company: Join Brewers Decorator Centre, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy competitive salary, generous holiday, and fantastic employee discounts.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
- Why this job: Be part of a supportive team and develop your skills in a rewarding role.
- Qualifications: Great communication skills and a friendly personality are key; retail experience is a bonus.
The predicted salary is between 28136 - 28136 £ per year.
Location: Dorchester
Salary: £28,136.00 per annum pro rata, plus company pension and benefits
Duration: 3 months fixed term contract
Working hours: 40 hours per week over 5 days (Monday to Friday, Saturday on rota), Monday to Friday 7am-5pm and Saturday 8am-5pm
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Dorchester on a 3-month fixed-term contract, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager. Experience with our products isn't strictly necessary; if you are a natural leader and can bring great customer service, sales experience and teamworking skills to the table, we'll give you everything you need to succeed.
With a prominent location on Millers Close, our Dorchester Decorating Centre carries an impressive range of trade and designer paints, wallcoverings and decorating sundries and equipment. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Provide exceptional service to customers in branch, delivering on our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Develop sales of the Company product range, including wallpaper, paint, and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits
- Competitive salary.
- 33 days holiday including bank holidays, increasing with service (pro rata for part-time).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream – a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partners/spouses, and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced maternity/paternity pay, and a chance to use our Holiday Homes in Cornwall or the Lake District.
Retail Sales Advisor in Dorchester employer: Brewers Decorator Centre
Brewers Decorator Centres is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. Located in the heart of Dorchester, we offer competitive salaries, generous holiday allowances, and a range of benefits including a company pension and discounts on home improvements. Our family-owned heritage and recognition as one of The Sunday Times Best Places to Work 2025 reflect our dedication to creating a rewarding environment where colleagues can thrive and succeed together.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Dorchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centres. Understand their products and values, so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team at Brewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor in Dorchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your customer service skills and any relevant experience. We love seeing how you can bring value to our team at Brewers Decorator Centre.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Brewers Decorator Centre
✨Know the Company
Before your interview, take some time to research Brewers Decorator Centres. Understand their history, values, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you can build relationships with customers to meet their needs.
✨Be Ready to Discuss Teamwork
This role requires both teamwork and individual responsibility. Think of instances where you've successfully worked as part of a team or taken the lead on a project. Be ready to discuss how you can contribute to a positive team environment at Brewers.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about training opportunities, team dynamics, or how success is measured in the role. This shows you're engaged and serious about the position.
