At a Glance
- Tasks: Lead a team, provide top-notch customer service, and manage store operations.
- Company: Join a well-respected retailer in the paint and decor industry.
- Benefits: Enjoy competitive pay, generous holiday, and discounts on home improvements.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make a difference in customers' lives while developing your leadership skills.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The role is a Senior Retail Sales Advisor at our Paintwell store in Abergele, working a 6 month fixed-term contract. Located on Bridge Street, our Abergele PaintWell store serves local homeowners and tradespeople with a wide range of decorating materials and paints. Our opening hours are Monday to Friday 7:00 am – 5:00 pm and Saturday 8:00 am – 5:00 pm.
We welcome Neurodiverse candidates and those with disabilities to request adjustments and support during the application or interview process.
Responsibilities- Assist the Branch Manager with developing the branch and the team, including deputising when absent.
- Provide exceptional customer service in the branch to uphold Brewer’s reputation.
- Handle keyholder duties, cashing up, and supervisory tasks.
- Allocate work to the team, motivating and driving performance.
- Use product knowledge to recommend and help customers choose the best product.
- Work with the Branch Manager to plan and agree on sales forecasts in line with company targets.
- Ensure orders and enquiries are dealt with and followed up promptly.
- Mix paint for customers, process specialist orders, and request special stock.
- Build relationships with customers to identify needs and provide comprehensive service.
- Promote seasonal and special items and maintain merchandising in-store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Experience in a retail environment, ideally in a team leader or supervisory role.
- Exceptional customer service and communication skills, able to translate customer requirements into product recommendations.
- Highly motivated, driven to succeed and perform well.
- Approachable with an open, friendly personality – willing to help customers and colleagues.
- Ability to motivate and inspire colleagues to achieve high customer service levels.
- Enjoy working and supporting a team, while also reliable as an individual operator.
- Keen to develop skills and progress within the industry.
- Ideally resides near the store to respond to potential alarm calls outside hours.
- Interest in the industry is advantageous but not essential; product training will be provided.
- Competitive salary.
- 33 days holiday, including bank holidays (increasing with service).
- Free life assurance.
- 5% employer pension contribution (subject to employee contributions).
- Stream – a money management app granting percent of pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents.
- Virtual GP service – unlimited medical advice for you and any dependent children.
- Medicash – an optional scheme to claim money back for routine healthcare treatments.
- Brewers colleague discounts – significant savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets, etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme.
- Staff uniform with uniform cleaning tax relief.
- Comprehensive induction programme and ongoing development.
- Post qualifying period, eligibility for profit‑related pay, enhanced maternity/paternity pay and use of Holiday Homes in Cornwall or the Lake District.
Senior Retail Sales Advisor - Paint & Decor Leader in Abergele employer: Brewers Decorator Centre
At Brewer's Paintwell store in Abergele, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. With competitive salaries, generous holiday allowances, and a commitment to employee development, we provide numerous opportunities for growth and advancement within the retail sector. Our inclusive environment welcomes all candidates, ensuring everyone has the support they need to thrive while enjoying significant discounts on home improvements and other benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Sales Advisor - Paint & Decor Leader in Abergele
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Paintwell and their products. This will help you show off your knowledge and passion for the role, making you stand out as a candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities listed in the job description, especially around customer service and team leadership.
✨Tip Number 3
Show your personality! When you’re in the interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who can motivate the team and connect with customers, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Senior Retail Sales Advisor - Paint & Decor Leader in Abergele
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Retail Sales Advisor role. Highlight any previous retail or supervisory experience, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the paint and decor industry and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Product Knowledge:We love candidates who are keen on the products we sell. If you have any experience or knowledge about paints and decorating materials, make sure to include that in your application. It’ll definitely catch our eye!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Brewers Decorator Centre
✨Know Your Products
Familiarise yourself with the range of paints and decorating materials offered at Paintwell. Being able to discuss specific products and their benefits will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to uphold Brewer’s reputation.
✨Demonstrate Team Leadership
Since the role involves assisting the Branch Manager and motivating the team, be ready to share your leadership experiences. Discuss how you've successfully allocated tasks and inspired colleagues to achieve high performance in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's goals, team dynamics, and customer engagement strategies. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
