At a Glance
- Tasks: Lead a team, provide top-notch customer service, and manage store operations.
- Company: Join a well-respected retailer in the home improvement industry.
- Benefits: Competitive salary, 33 days holiday, discounts, and health perks.
- Other info: Supportive environment welcoming neurodiverse candidates and those with disabilities.
- Why this job: Make a difference in customers' lives while developing your career in retail.
- Qualifications: Retail experience with strong communication and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
The role is a Senior Retail Sales Advisor at our Paintwell store in Abergele, working a 6 month fixed-term contract. Located on Bridge Street, our Abergele PaintWell store serves local homeowners and tradespeople with a wide range of decorating materials and paints. Our opening hours are Monday to Friday 7:00 am – 5:00 pm and Saturday 8:00 am – 5:00 pm.
We welcome Neurodiverse candidates and those with disabilities to request adjustments and support during the application or interview process.
Responsibilities- Assist the Branch Manager with developing the branch and the team, including deputising when absent.
- Provide exceptional customer service in the branch to uphold Brewer’s reputation.
- Handle keyholder duties, cashing up, and supervisory tasks.
- Allocate work to the team, motivating and driving performance.
- Use product knowledge to recommend and help customers choose the best product.
- Work with the Branch Manager to plan and agree on sales forecasts in line with company targets.
- Ensure orders and enquiries are dealt with and followed up promptly.
- Mix paint for customers, process specialist orders, and request special stock.
- Build relationships with customers to identify needs and provide comprehensive service.
- Promote seasonal and special items and maintain merchandising in-store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Experience in a retail environment, ideally in a team leader or supervisory role.
- Exceptional customer service and communication skills, able to translate customer requirements into product recommendations.
- Highly motivated, driven to succeed and perform well.
- Approachable with an open, friendly personality – willing to help customers and colleagues.
- Ability to motivate and inspire colleagues to achieve high customer service levels.
- Enjoy working and supporting a team, while also reliable as an individual operator.
- Keen to develop skills and progress within the industry.
- Ideally resides near the store to respond to potential alarm calls outside hours.
- Interest in the industry is advantageous but not essential; product training will be provided.
- Competitive salary.
- 33 days holiday, including bank holidays (increasing with service).
- Free life assurance.
- 5% employer pension contribution (subject to employee contributions).
- Stream – a money management app granting percent of pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partners/spouses and dependents.
- Virtual GP service – unlimited medical advice for you and any dependent children.
- Medicash – an optional scheme to claim money back for routine healthcare treatments.
- Brewers colleague discounts – significant savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets, etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme.
- Staff uniform with uniform cleaning tax relief.
- Comprehensive induction programme and ongoing development.
- Post qualifying period, eligibility for profit‑related pay, enhanced maternity/paternity pay and use of Holiday Homes in Cornwall or the Lake District.
Senior Retail Sales Advisor in Abergele employer: Brewers Decorator Centre
At Paintwell, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and individual growth. Our Abergele store provides a vibrant environment where you can develop your skills in retail while enjoying competitive benefits such as 33 days of holiday, a comprehensive induction programme, and significant discounts on home improvements. We are committed to inclusivity, welcoming neurodiverse candidates and those with disabilities, ensuring everyone has the opportunity to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Sales Advisor in Abergele
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Paintwell and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Senior Retail Sales Advisor and be ready to share specific examples.
✨Tip Number 3
Show off your personality! The job requires an approachable and friendly attitude, so let your true self shine during the interview. Remember, they want to see how you'd fit into the team as well as your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Retail Sales Advisor in Abergele
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your interests and what makes you tick. This helps us get a feel for how you’d fit in with our team.
Tailor Your Application:Make sure to tailor your application to the Senior Retail Sales Advisor role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read – it shows us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Brewers Decorator Centre
✨Know Your Products
Familiarise yourself with the range of decorating materials and paints available at Paintwell. Being able to discuss specific products and their benefits will show your enthusiasm for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to uphold Brewer’s reputation.
✨Demonstrate Team Leadership
Since the role involves assisting the Branch Manager and motivating the team, be ready to discuss your leadership style. Share instances where you successfully allocated tasks or inspired colleagues to achieve high performance, highlighting your supervisory experience.
✨Be Ready to Discuss Sales Strategies
Understand the basics of sales forecasting and how it aligns with company targets. Prepare to talk about how you would contribute to planning and achieving sales goals, as this shows your proactive approach and understanding of the retail environment.
