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- Tasks: Lead a dynamic team and ensure excellent customer service in our busy retail branch.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy competitive salary, 33 days holiday, pension contributions, and employee discounts.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: We support neurodiverse candidates and offer comprehensive training for growth.
The predicted salary is between 30000 - 40000 £ per year.
Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Worthing. Our store, located on the Mulberry Lane Trading Estate in Goring-By-Sea, has been serving the local community for over 30 years and is well known for being the first choice for decorating materials in the area. It hosts a large showroom which stocks an extensive range of wallpapers, blinds, curtains, designer and trade paints along with all the decorating tools and accessories our customers need to complete their home décor projects. Internet terminals in the branch also allow our customers to order products directly into the store. The branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
Managing a small team, you will play a vital part in helping us serve customers and keeping the branch running smoothly. Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
To succeed in the role of Retail Branch Manager you will:
- Be able to demonstrate management or supervisory experience in a similar or relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
Who we are looking for to join our team:
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays - increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
More Details - Retail Branch Manager in Worthing employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land More Details - Retail Branch Manager in Worthing
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or hit sales targets. We want to hear those success stories that showcase your skills and how you can inspire others in the branch.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Be ready to share examples of how you've gone above and beyond for customers. This is key for us at Brewers, as we pride ourselves on exceptional service.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace More Details - Retail Branch Manager in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Branch Manager role. Highlight your management experience and any achievements in sales or team development to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with ours at Brewers. Don’t forget to mention your customer service skills and leadership style.
Showcase Relevant Experience: When filling out your application, be specific about your previous roles. If you’ve worked in retail or have experience in the decorative industry, let us know how that can benefit our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s history and values. Since this role is all about customer service and team management, brush up on your knowledge of the decorative industry and be ready to discuss how you can contribute to their legacy.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved sales. Think about specific situations where you motivated your team or enhanced customer service, as these will resonate well with the interviewers.
✨Be Customer-Centric
Since the company places a strong emphasis on customer service, come prepared with ideas on how to enhance the customer experience in the branch. Share your thoughts on what excellent service looks like and how you would inspire your team to achieve it.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they support employee development, which aligns with their commitment to helping colleagues succeed.