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- Tasks: Deliver exceptional customer service and assist with product recommendations in a friendly retail environment.
- Company: Join Brewers, a family-owned business with over 120 years of heritage in decorating materials.
- Benefits: Enjoy competitive salary, 33 days holiday, and various employee discounts and support programmes.
- Why this job: Be part of a supportive team where your growth and development are prioritised.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus but not essential.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
The predicted salary is between 5389 - 5389 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers stores at Wolverhampton. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Chapel Ash, our Wolverhampton store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all the decorating materials needed to complete their home décor projects. The branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.
As a Retail Sales Advisor with Brewers, some of your responsibilities will include:
- Providing exceptional service to customers in the branch, to deliver upon our reputation for quality and service
- Using product knowledge to provide recommendations and help customers find the best product for their needs
- Mixing paint for Customers, processing orders and requesting stock from within the Branch network
- Developing sales of the Company product ranges
- Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promoting seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures
- Unloading deliveries and ensuring stock is distributed throughout the store
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate
In return, we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays - increasing with service (Pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants who do not complete the process.
Friendly Retail Sales Advisor - Paint & Decor Specialist in Wolverhampton employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Friendly Retail Sales Advisor - Paint & Decor Specialist in Wolverhampton
✨Tip Number 1
Get to know the company! Before your interview, check out Brewers' website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer in-store. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being approachable, just like the friendly vibe they’re after.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a great impression. It shows you're keen on the role and appreciate the opportunity to chat with them.
We think you need these skills to ace Friendly Retail Sales Advisor - Paint & Decor Specialist in Wolverhampton
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Highlight Your Skills: Make sure to emphasise your customer service skills and any experience you have working in a team. Even if you haven't worked in retail before, we value those transferable skills!
Follow Instructions: Pay close attention to the application process. Ensure you complete all sections of the form and provide any requested information. This helps us get a full picture of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Customer Service Skills
Since this role is all about providing exceptional service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your skills.
✨Familiarise Yourself with Products
While you don’t need prior experience with paint and decor, it’s a good idea to do a bit of research on common products and brands. This will help you feel more confident when discussing how you can assist customers in finding the right items.
✨Show Your Team Spirit
Brewers values teamwork, so be prepared to discuss how you’ve successfully worked in a team before. Think of examples where you supported colleagues or contributed to a group goal, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.