At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join the largest independent supplier of decorating materials in the UK.
- Benefits: Competitive salary, 33 days holiday, and employee discounts on home improvements.
- Why this job: Be part of a friendly team and help customers achieve their decorating dreams.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 26945 - 26945 £ per year.
Monday to Friday with Saturdays on a rota. Salary - £26,945.00 Per annum. Salaries will increase as of April 1st in line with Company Pay Review.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Poole, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly. Experience with our products isn’t necessary; if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Our Poole Decorator Centre has been serving the local community for over 20 years offering a vast range of designer, trade and specialist paints as well as a wide selection of wallpaper pattern books and all the decorating materials our customers need to get either their professional or home décor jobs done. In addition, we offer a delivery service to customers as well as an award-winning Spraystore service on-site where we offer customers a selection of spray equipment and demonstration area. Branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Develop sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Qualifications & Experience:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 33 days holiday including bank holidays increasing with service.
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
More Details - Retail Sales Advisor in Poole employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land More Details - Retail Sales Advisor in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers Decorator Centres. Understand their values, products, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and helps us get to know you better.
We think you need these skills to ace More Details - Retail Sales Advisor in Poole
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Customer Service Skills: Make sure to emphasise any experience you have in customer service. We’re all about providing exceptional service, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Take a moment to tailor your application to the Retail Sales Advisor role. Mention specific responsibilities from the job description that excite you and how your skills align with them. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know the Company
Before your interview, take some time to research Brewers Decorator Centres. Understand their history, values, and what makes them a great place to work. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handled difficult situations and what you learned from them.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
✨Be Yourself
Brewers values a friendly and approachable personality, so don’t be afraid to let your true self shine through. Smile, be enthusiastic, and remember that they’re looking for someone who fits well with their team as much as someone with the right skills.