At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Enjoy competitive salary, 33 days holiday, and great employee discounts.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
- Why this job: Be part of a supportive team and develop your skills in a dynamic retail environment.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus but not essential.
The predicted salary is between 22600 - 27000 € per year.
Monday to Friday with Saturdays on a rota. £26,945.00 per annum plus pension and company benefits. Salaries will increase on 1st April 2026 in line with Company Pay Review.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorators Centre in Nottingham on a 12 Month Fixed Term Contract. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located in Hucknall Lane, our Nottingham Brewers store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 12pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities:
- Providing exceptional service to customers in the branch, to deliver upon our reputation for quality and service.
- Using product knowledge to provide recommendations and help customers find the best product for their needs.
- Mixing paint for Customers, processing orders and requesting stock from within the Branch network.
- Developing sales of the Company product ranges.
- Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promoting seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures.
- Unloading deliveries and ensuring stock is distributed throughout the store.
Who we are looking for:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 33 days holiday, including an allowance for selected bank holidays - increasing with service (Pro rata for part time).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants who do not complete the process.
More Details - Retail Sales Advisor in Nottingham employer: Brewer & Sons Limited
Brewers Decorator Centres is an exceptional employer, offering a supportive and inclusive work environment where colleagues are encouraged to grow and succeed together. With competitive salaries, generous holiday allowances, and a commitment to employee development, we ensure that our team members feel valued and empowered. Located in Nottingham, our branch serves a vibrant community, providing opportunities for meaningful customer interactions and professional growth within a family-owned business with over 120 years of heritage.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Sales Advisor in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, check out Brewers Decorators Centre's website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and demonstrate that you’re the friendly face they need.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace More Details - Retail Sales Advisor in Nottingham
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Highlight Your Skills:Make sure to emphasise your customer service and communication skills. Even if you don’t have retail experience, showcasing your ability to connect with people can really make you stand out!
Follow Instructions:Pay close attention to the application process. Ensure you complete every section of the form on our website. Missing details can lead to your application being overlooked, and we don’t want that!
Ask for Help if Needed:If you need any adjustments or support during the application process, don’t hesitate to reach out. We’re committed to providing an inclusive environment, so just let us know how we can help!
How to prepare for a job interview at Brewer & Sons Limited
✨Know the Company
Before your interview, take some time to research Brewers Decorators Centre. Understand their values, history, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can relate these experiences to the responsibilities of the role, like building relationships and providing recommendations.
✨Practice Common Interview Questions
Anticipate common interview questions such as 'How do you handle difficult customers?' or 'Can you describe a time when you worked as part of a team?' Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position.
