At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Enjoy competitive salary, 31 days holiday, and comprehensive employee benefits.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
- Why this job: Be part of a friendly team and help customers find the perfect products for their projects.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus but not essential.
The predicted salary is between 22756 - 26645 £ per year.
Salary – £15,445 per annum plus company pension and benefits
We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Aldgate, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager – experience with our products isn’t strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team‑working skills to the table, we’ll give you everything you need to succeed.
Conveniently located on Commercial Road in the London Borough of Tower Hamlets, our Aldgate store has been serving the local community for over 6 years. The store features a spectacular product range which includes a comprehensive range of designer paints and wall‑coverings. The branch opening hours are Monday to Friday 6:00 am – 5 pm and Saturday 8:00 am – 5 pm.
Ranked again in The Sunday Times Best Places to Work 2026 – Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family‑owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Develop sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assist with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Qualifications and Skills
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
- Competitive salary
- 33 days holiday including bank holidays, increasing with service (pro rata for part time)
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
More Details - Retail Sales Advisor employer: Brewer & Sons Limited
Brewer & Sons Limited is an excellent employer, offering a vibrant work culture in Greater London that values employee development and well-being. With competitive salaries, generous benefits including 33 days of holiday and discounts, and a supportive environment, you will have the opportunity to lead a dedicated team while growing your career in a thriving retail hub.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers and their products. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer and how you'd handle them. Being able to demonstrate your approach to customer service can really set you apart.
✨Tip Number 3
Be yourself during the interview! The team at Brewers values personality and a friendly attitude just as much as experience. Let your genuine self shine through, and don’t be afraid to show your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace More Details - Retail Sales Advisor
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re all about exceptional customer service!
Tailor Your Application:Make sure to highlight any relevant experience or skills that match what we’re looking for in a Retail Sales Advisor. Even if you don’t have direct retail experience, think about how your past roles demonstrate your customer service and teamwork abilities.
Follow Instructions:Pay close attention to the application process. Make sure you complete every section of the form and provide all the necessary information. We can’t consider your application if it’s incomplete, so double-check before hitting submit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Customer Service Basics
Since the role is all about providing exceptional service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Products
Even though you don’t need prior product knowledge, it’s a good idea to have a basic understanding of paints, wallpapers, and fabrics. Do a bit of research on Colour Supplies and their offerings so you can speak confidently about how you would help customers find what they need.
✨Show Your Team Spirit
This position requires someone who enjoys working in a team. Be ready to share examples of how you've collaborated with others in previous roles. Highlighting your ability to support colleagues will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process or how the team supports each other. This shows your interest in the role and the company culture, which is key for a family-owned business like Brewers.
