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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Enjoy competitive salary, 31 days holiday, and comprehensive employee benefits.
- Why this job: Be part of a friendly team and help customers find the perfect products for their projects.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus but not essential.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
The predicted salary is between 22756 - 26645 £ per year.
Overview
We have a great opportunity for a casual Retail Sales Advisor to join our London Region, to provide exceptional service to our customers in store on a casual basis. You will play a vital part in keeping the branch and its delivery service running smoothly – experience with our products isn\’t strictly necessary, if you bring great customer service and team working skills to the table, we\’ll give you everything you need to succeed. This casual role is perfect for someone who can cover shifts as needed while providing exceptional service to our customers and ensuring deliveries are made efficiently.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a family run business we are proud of our long history within our industry and the growth of our branch network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers
Responsibilities
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
To apply
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Additional titles
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant
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More Details - Retail Sales Advisor employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land More Details - Retail Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brewers and their products. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer and how you'd handle them. Being able to demonstrate your approach to customer service can really set you apart.
✨Tip Number 3
Be yourself during the interview! The team at Brewers values personality and a friendly attitude just as much as experience. Let your genuine self shine through, and don’t be afraid to show your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace More Details - Retail Sales Advisor
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re all about exceptional customer service!
Tailor Your Application: Make sure to highlight any relevant experience or skills that match what we’re looking for in a Retail Sales Advisor. Even if you don’t have direct retail experience, think about how your past roles demonstrate your customer service and teamwork abilities.
Follow Instructions: Pay close attention to the application process. Make sure you complete every section of the form and provide all the necessary information. We can’t consider your application if it’s incomplete, so double-check before hitting submit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Customer Service Basics
Since the role is all about providing exceptional service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Products
Even though you don’t need prior product knowledge, it’s a good idea to have a basic understanding of paints, wallpapers, and fabrics. Do a bit of research on Colour Supplies and their offerings so you can speak confidently about how you would help customers find what they need.
✨Show Your Team Spirit
This position requires someone who enjoys working in a team. Be ready to share examples of how you've collaborated with others in previous roles. Highlighting your ability to support colleagues will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process or how the team supports each other. This shows your interest in the role and the company culture, which is key for a family-owned business like Brewers.
