At a Glance
- Tasks: Join us as a Retail Sales Advisor, providing top-notch service and support to our customers.
- Company: Brewers Decorator Centre has been a community favourite for over 50 years, offering quality decorating materials.
- Benefits: Enjoy a competitive salary, 31 days holiday, and perks like discounts and a money management app.
- Other info: We support neurodiverse candidates and offer adjustments during the application process.
- Why this job: Be part of a family-owned business that values growth, teamwork, and exceptional customer service.
- Qualifications: No strict experience needed; just bring your friendly personality and willingness to learn!
The predicted salary is between 14500 - 18500 € per year.
Monday to Friday with Saturday’s on a rota
Salary - £28,136 per annum plus pension and company benefits
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Haslemere, to provide exceptional service to our customers in store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn’t necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Our Haslemere store, which has been serving the local community for over 50 years and is well known for being the first choice for decorating materials in the area, plays host to a large showroom which stocks an extensive range of wallpapers, blinds, curtains, designer and trade paints along with all the decorating tools and accessories our customers need to complete their home décor projects. Internet terminals in the branch also allow our customers to order products directly into the store. The branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
As a family run business we are proud of our long history within our industry and the growth of our branch network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assist with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
- Competitive salary
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream—a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
More Details - Retail Sales Advisor in Haslemere employer: Brewer & Sons Limited
Brewers Decorator Centres is an exceptional employer, offering a supportive and inclusive work environment in Haslemere, where you can thrive as a Retail Sales Advisor. With a strong emphasis on employee development, competitive benefits including a generous holiday allowance, and a commitment to community service, we ensure that our team members feel valued and empowered to succeed. Join us in a family-owned business with over 120 years of heritage, where your contributions directly impact our customers and the local community.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Sales Advisor in Haslemere
✨Tip Number 1
Familiarise yourself with the products we offer at Brewers Decorator Centre. Even if you don't have prior experience, understanding our range of wallpapers, paints, and tools will help you engage with customers more effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. This will demonstrate your ability to provide exceptional service, which is a key requirement for the Retail Sales Advisor position.
✨Tip Number 3
Highlight your teamwork abilities by discussing past experiences where you collaborated with colleagues to achieve a common goal. We value team players who can also work independently, so make sure to convey this balance.
✨Tip Number 4
Be prepared to discuss your willingness to learn and develop within the role. Expressing enthusiasm for training opportunities, such as becoming a Fire Marshall or First Aider, shows that you're committed to growing with us at Brewers.
We think you need these skills to ace More Details - Retail Sales Advisor in Haslemere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant customer service and sales experience. Use specific examples that demonstrate your ability to provide exceptional service, as this is a key requirement for the Retail Sales Advisor role.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention your willingness to learn and develop skills, as well as your approachability and teamwork abilities, which are essential for this position.
Highlight Relevant Skills:In your application, emphasise your communication skills and any previous retail experience. Even if you lack direct product knowledge, express your eagerness to learn about the products and services offered by Brewers Decorator Centre.
Follow Application Instructions:Ensure you complete the mandatory application form thoroughly. Double-check that all sections are filled out accurately, as incomplete applications may not be considered due to the high volume of applicants.
How to prepare for a job interview at Brewer & Sons Limited
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to understand their needs and provide tailored solutions.
✨Demonstrate Team Spirit
Brewers values teamwork, so be ready to discuss your experiences working collaboratively with others. Share instances where you supported colleagues or contributed to a team goal, showcasing your approachable and friendly personality.
✨Familiarise Yourself with Products
While product knowledge isn't strictly necessary, having a basic understanding of the types of products Brewers offers can set you apart. Research common decorating materials and tools, and be prepared to discuss how you would assist customers in finding the right products.
✨Express Your Willingness to Learn
Brewers is committed to colleague development. During the interview, express your eagerness to learn and grow within the role. Mention any relevant training or skills you are interested in acquiring, such as becoming a Fire Marshall or First Aider.
