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- Tasks: Lead a dynamic team and manage a busy retail branch serving the local community.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy competitive pay, 31 days holiday, and fantastic employee discounts.
- Why this job: Make a real impact in a supportive environment focused on growth and development.
- Qualifications: Management experience and a passion for customer service are key.
- Other info: Ranked as one of The Sunday Times Best Places to Work 2025.
The predicted salary is between 36000 - 60000 £ per year.
Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Uckfield. With its convenient High Street location in the centre of town, our Uckfield branch has been serving the local community with all their decorating needs for over 50 years. We supply a great selection of trade and designer paints, wallcoverings and all the decorating materials our customers need for their professional or home décor projects. We attract a mixture of trade and retail customers to the store and it’s thanks to the knowledge and experience of the team that we have earned our reputation for being the decorator’s first choice in the area. Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.
Managing a team of 4 you will play a vital part in helping us serve customers and keeping the branch running smoothly. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
To succeed in the role of Retail Branch Manager you will:
- Be able to demonstrate management or supervisory experience in a similar or relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
Who we are looking for to join our team:
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Act as a Key Holder for the branch
In return, we offer a comprehensive benefits package consisting of:
- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts give you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications, we receive, we are unable to respond to any applicants that do not complete the process.
More Details - Retail Branch Manager employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land More Details - Retail Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, you can tailor your conversations during interviews to show you're a perfect fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or achieved sales targets. Being able to share these experiences will help you stand out as a candidate who can drive success in the branch.
✨Tip Number 3
Show your enthusiasm for customer service! Be ready to discuss how you've gone above and beyond for customers in the past. This role is all about creating great experiences, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Brewers family. Good luck!
We think you need these skills to ace More Details - Retail Branch Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your management or supervisory experience in your application. We want to see how you've developed teams and achieved sales targets in the past, so don’t hold back!
Be Personable: Your personality matters! We’re looking for someone approachable and friendly. Use your application to showcase your exceptional customer service skills and how you can inspire others.
Tailor Your Application: Take a moment to tailor your application to our values and the specifics of the role. Mention your enthusiasm for selling and how you can positively represent us to customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure you complete the entire process to be considered for this exciting opportunity.
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the decorative industry and the products offered by the company. Familiarise yourself with trade and designer paints, wallcoverings, and customer needs. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed or developed a team in the past. Think about specific situations where you motivated staff to achieve high levels of customer service or hit sales targets. This will highlight your leadership abilities and align with what they’re looking for.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Share experiences where you went above and beyond for customers, as this aligns with the company's values. They want someone who can inspire their team to provide top-notch service, so make sure to emphasise your commitment to customer satisfaction.
✨Be Yourself and Stay Positive
During the interview, let your personality shine through! Being approachable and friendly is crucial for this role. Show enthusiasm for the position and the company, and don’t hesitate to express your eagerness to learn and grow within the industry. A positive attitude can make a lasting impression!
