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- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join the largest independent supplier of decorating materials in the UK.
- Benefits: Competitive salary, 33 days holiday, and employee discounts.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a friendly team and help customers transform their spaces.
- Qualifications: Great communication skills and a willingness to learn are essential.
The predicted salary is between 16882 - 16882 £ per year.
Candidates must be 18+ due to lone working. Salary: £16,882 per annum plus company pension and benefits.
We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Maidstone, to provide exceptional service to our customers in store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn’t necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Our Maidstone store has been part of the Brewers family since 2003, however we have been serving the local community for over 30 years. In store you will find a comprehensive range of designer and trade paints as well as a large selection of wallpapers, pattern books and decorating tools and supplies making us the go‑to place for our customers. The team, between them, has a wealth of industry knowledge and experience with Brewers, so it’s no wonder we have built up a strong customer base and a reputation for being the decorator’s first choice.
Branch opening hours are Monday to Friday 7 am – 5 pm and Saturday 8 am – 5 pm. Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family‑owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
- Competitive salary
- 33 days holiday including bank holidays increasing with service
- Free life assurance
- 5 % of your salary employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
More Details - Retail Sales Advisor in Maidstone employer: Brewer & Sons Limited
Contact Detail:
Brewer & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land More Details - Retail Sales Advisor in Maidstone
✨Tip Number 1
Get to know the company! Before your interview, check out Brewers Decorator Centre's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and demonstrate that you’re the friendly face they need in-store.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows respect for the opportunity and gives a great first impression – after all, you’ll be representing the Brewers brand!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace More Details - Retail Sales Advisor in Maidstone
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re all about exceptional customer service, so highlight any experiences that showcase your skills.
Tailor Your Application: Make sure to tailor your application to the Retail Sales Advisor role. Mention how your previous experiences relate to providing great customer service and working in a team. This will help us see how you fit into our Brewers family!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences. We want to get to know you without sifting through too much text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more information about the position and our company culture there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Customer Service Basics
Since the role is all about providing exceptional service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with the Products
While you don’t need extensive product knowledge, having a basic understanding of paints, wallpapers, and decorating tools can give you an edge. Check out Brewers' website or visit a local store to get a feel for their offerings and how they cater to different customer needs.
✨Show Your Team Spirit
This position requires teamwork, so be ready to discuss how you’ve successfully worked in a team before. Share specific instances where you collaborated with others to achieve a goal, as this will highlight your ability to fit into their friendly and supportive environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process, opportunities for growth, or how the team celebrates successes. This shows your genuine interest in the role and the company culture, making you stand out as a candidate.