At a Glance
- Tasks: Lead a dynamic team and ensure smooth branch operations while delivering exceptional customer service.
- Company: Join Brewers Decorator Centres, a family-owned business with over 120 years of heritage.
- Benefits: Enjoy a competitive salary, pension, 31 days holiday, and opportunities for personal development.
- Other info: We value diversity and provide support for all candidates throughout the application process.
- Why this job: Make a real impact in a supportive environment ranked as one of the Best Places to Work.
- Qualifications: Management experience, strong leadership skills, and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Welling. Our Branch in Welling, located on Park View Road, stocks a great range of decorating products from the likes of Dulux, Johnstone's, Crown, Farrow & Ball and many more, as well as woodcare, wallpapers and decorating sundries. Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.
Managing a team of 3, you will play a vital part in helping us serve customers and keeping the branch running smoothly. Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’.
To succeed in the role of Retail Branch Manager you will:
- Be able to demonstrate management or supervisory experience in a similar or relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
Who we are looking for to join our team:
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills within our industry
- Willing to attend training to become a Fire
In return we offer a comprehensive benefits package consisting of: Competitive salary, 31 days holiday including...
More Details - Retail Branch Manager in London employer: Brewer & Sons Limited
Brewer & Sons Limited is an excellent employer, offering a vibrant work culture in Greater London that values employee development and well-being. With competitive salaries, generous benefits including 33 days of holiday and discounts, and a supportive environment, you will have the opportunity to lead a dedicated team while growing your career in a thriving retail hub.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Branch Manager in London
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, you can tailor your conversations during interviews to show how you fit right in with their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in management and customer service, and be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Brewers.
We think you need these skills to ace More Details - Retail Branch Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and providing top-notch customer service. Share specific examples of your past experiences that relate to the Retail Branch Manager position.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your management experience and any relevant achievements in sales or team development. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Products
Familiarise yourself with the range of decorating products available at the branch, especially brands like Dulux and Farrow & Ball. Being able to discuss these products confidently will show your enthusiasm and knowledge, which is key for a Retail Branch Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed or developed a team in the past. Think about specific situations where you motivated staff or improved customer service, as this aligns perfectly with what they’re looking for.
✨Understand Customer Service Excellence
Brush up on the principles of exceptional customer service. Be ready to discuss how you would handle various customer scenarios and how you can inspire your team to achieve high levels of service.
✨Research the Company Culture
Get to know Brewers Decorator Centres' values and their commitment to colleague development. Mentioning their mantra of ‘help one another succeed’ during the interview will demonstrate that you’re a good cultural fit and understand their ethos.
