At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join the largest independent supplier of decorating materials in the UK.
- Benefits: Competitive salary, 33 days holiday, pension contributions, and employee discounts.
- Other info: Flexible working hours and opportunities for career progression.
- Why this job: Be part of a supportive team and develop your skills in a friendly environment.
- Qualifications: Great communication skills and a willingness to learn; retail experience is a plus.
The predicted salary is between 16881 - 16881 £ per year.
Salary - £16,881 per annum plus company pension and benefits.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Leicester Freeman’s Common on a 6 Month Fixed Term Contract, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly. Experience with our products isn't necessary; if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Our Leicester Freeman’s Common Branch is conveniently located on the Freemen’s Common Industrial Estate. The store carries a wide range of paints, wall coverings and decorating equipment and has a strong reputation for supplying painters, decorators and DIY enthusiasts in the area with everything they need to get the job done. Branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Develop sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Qualifications:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 33 days holiday including bank holidays increasing with service (pro rata for fixed term contract).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream – a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners – major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
More Details - Retail Sales Advisor in Leicester employer: Brewer & Sons Limited
Brewers Decorator Centres is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. Located in Leicester, our branch offers a friendly environment where you can thrive while providing outstanding service to customers. With competitive benefits, including a generous holiday allowance and opportunities for personal growth, we ensure that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Sales Advisor in Leicester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace More Details - Retail Sales Advisor in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Brewer & Sons Limited:Don’t forget to personalise your application for Brewer & Sons Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Brewer & Sons Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Brewer & Sons Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Brewer & Sons Limited and contribute positively during your temporary stint.
