At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join the family-owned Brewers Group, a top-rated employer with over 120 years of heritage.
- Benefits: Enjoy a competitive salary, 33 days holiday, and great discounts on home improvements.
- Other info: Full training provided, with opportunities for personal growth and development.
- Why this job: Be part of a friendly team and help customers transform their homes with quality products.
- Qualifications: Great communication skills and a passion for helping others; retail experience is a plus but not essential.
The predicted salary is between 13 - 13 £ per hour.
£13.48 per hour plus pension and company benefits. Candidates must be 18+ due to some lone working.
We have an exciting opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our PaintWell store in Tunbridge Wells. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly. Experience with our products isn't necessary; if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Lamberts Road, our Tunbridge Wells PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials. Customers will find everything they need in store including trade and designer paints from a wide variety of brands and all the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 12pm. (Saturday opening times will be changing to 8am to 5pm effective 1st May 2026).
Responsibilities:
- Providing exceptional service to customers in the branch, to deliver upon our reputation for quality and service.
- Using product knowledge to provide recommendations and help customers find the best product for their needs.
- Mixing paint for customers, processing orders and requesting stock from within the Branch network.
- Developing sales of the Company product ranges.
- Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promoting seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures.
- Unloading deliveries and ensuring stock is distributed throughout the store.
Who we are looking for to join our team:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 33 days holiday, including an allowance for selected bank holidays - increasing with service (Pro rata for part time).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
Now that we are opening on four selected bank holidays each year, colleagues in this role will be required to work on bank holidays as part of the branch rota. Bank holiday shifts will be shared fairly, and we will aim to ensure that no individual works every bank holiday. Please confirm as part of your application that you are able to meet this requirement.
Other job titles associated with this role include Retail Assistant, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
More Details - Saturday Retail Sales Advisor in Kent employer: Brewer & Sons Limited
At PaintWell, part of the Brewers Group, we pride ourselves on being a family-owned business with over 120 years of heritage, dedicated to providing exceptional customer service and high-quality products. Our Tunbridge Wells store offers a supportive work culture that emphasises employee growth, with comprehensive training and development opportunities, alongside competitive benefits such as a generous holiday allowance and pension contributions. Join us in a rewarding role where your contributions are valued, and you can truly make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Saturday Retail Sales Advisor in Kent
✨Tip Number 1
Get to know the company! Before your interview, check out PaintWell's website and social media. Understanding their products and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate that you’re the friendly face they need.
✨Tip Number 3
Dress the part! Even though it’s retail, looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace More Details - Saturday Retail Sales Advisor in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Customer Service Skills:Make sure to emphasise any experience you have in customer service. We’re looking for someone who can connect with our customers, so share examples of how you've gone above and beyond to help others.
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A tailored application shows us that you’re genuinely interested in joining our team at PaintWell.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Customer Service Basics
Since this role is all about providing exceptional service, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with the Products
While you don’t need to be an expert, having a basic understanding of the types of products PaintWell offers can give you an edge. Check out their website or visit the store to get a feel for the range of paints and decorating materials. This will help you answer questions confidently.
✨Show Your Team Spirit
This position requires teamwork, so be ready to share experiences where you’ve successfully collaborated with others. Highlight your ability to support colleagues and contribute to a positive work environment, as this aligns with the company’s values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
