At a Glance
- Tasks: Lead a dynamic team in a busy retail branch, ensuring excellent customer service and smooth operations.
- Company: Join Brewers Decorator Centres, ranked as one of The Sunday Times Best Places to Work 2025.
- Benefits: Enjoy a competitive salary, 33 days holiday, pension contributions, and exclusive discounts.
- Other info: Embrace growth opportunities in a company with over 120 years of heritage.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Management experience and a passion for customer service are essential; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits.
We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Ipswich. Located on Boss Hall Industrial Estate, our Ipswich Store stocks a comprehensive range of designer and trade paints as well as a large selection of wallpaper pattern books, decorating materials and tools, making us the go‑to place for retail customers, tradespeople and DIY enthusiasts in the area. Branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
Managing a team of 5 you will play a vital part in helping us serve customers and keep the branch running smoothly. Ranked in The Sunday Times Best Places to Work 2025, Brewers Decorator Centres are the largest independent supplier of decorating materials, supplying both trade and retail customers across the UK. We are proud of our 120‑year heritage and the growth of our network to over 250 stores nationwide in the Brewers Group, and we place great emphasis on the development and growth of our colleagues.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate with the opportunity and environment in which to succeed and will support any reasonable request where we can.
To succeed in the role of Retail Branch Manager you will:
- Be able to demonstrate management or supervisory experience in a relevant role
- Have experience of developing a team
- Have a proven track record of achieving sales targets and generating new business
- Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service
- Understand our focus on customer service and other Brewers values
- Have the ability to positively represent the Company to a wide range of customers
- Be able to work on your own initiative
- Knowledge of the local area would be beneficial
Who we are looking for to join our team:
- Excellent leadership skills with the ability to motivate and drive excellence
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Previous experience in the Decorative Industry would be an advantage, not essential, as full training will be given to the right candidate
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- A proven track record of achieving sales targets and generating new business
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Canteen qualified manager (adjust as needed for local qualifications)
In return we offer a comprehensive benefits package consisting of:
- Competitive salary
- 33 days holiday, including an allowance for selected bank holidays – increasing with service
- Free life assurance
- 5% employer contribution to the pension plan (subject to employee contributions)
- Stream – a money management app that gives you access to a percentage of your pay as you earn it
- Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
- Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
- Brewers Colleague discounts giving you huge savings on home improvements
- Discounts and rewards with selected partners – major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive induction programme and ongoing development
- After a qualifying period, you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
More Details - Retail Branch Manager in Ipswich employer: Brewer & Sons Limited
Brewers Decorator Centres is an exceptional employer, offering a supportive and dynamic work environment in Ipswich where you can thrive as a Retail Branch Manager. With a strong emphasis on employee development, competitive benefits including a generous holiday allowance, and a commitment to inclusivity, we ensure that our team members feel valued and empowered to succeed. Join us and be part of a company recognised as one of The Sunday Times Best Places to Work 2025, where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Retail Branch Manager in Ipswich
✨Tip Number 1
Get to know the company inside out! Research Brewers Decorator Centres, their values, and what makes them tick. This way, you can tailor your conversations during interviews to show you're not just another candidate, but someone who genuinely fits into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, a referral can give you a leg up in the application process!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Retail Branch Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace More Details - Retail Branch Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Branch Manager role. Highlight your management experience and any sales achievements that align with what we're looking for. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've developed teams or achieved sales targets in the past, so we can see your potential impact.
Show Off Your Customer Service Skills:Since customer service is key for us, make sure to include any relevant experiences that showcase your exceptional communication skills. We love candidates who can translate customer needs into great product recommendations!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Brewer & Sons Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s products and services. Since this role is all about retail management in the decorating industry, brush up on your knowledge of paints, wallpapers, and tools. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Leadership Skills
Be ready to discuss your previous management experience. Think of specific examples where you’ve successfully led a team or improved customer service. Highlight how you motivated your team to achieve sales targets, as this is crucial for the Retail Branch Manager role.
✨Customer Service is Key
Prepare to talk about your approach to customer service. Share stories that demonstrate your ability to understand customer needs and translate them into product recommendations. This will show that you align with the company’s focus on exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the branch. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
