More Details - Retail Branch Manager in Gillingham

Monday to Friday with Saturday on a rota. Competitive salary plus pension and company benefits.

We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Gillingham. Conveniently located on Gillingham Business Park, the store has a large and well-stocked showroom with a dedicated area for customers who are looking for design ideas for their home décor projects. We attract a mixture of trade and retail customers to the store where we stock a vast range of trade and designer paints as well as a vast selection of decorating supplies and materials. It’s thanks to the knowledge and experience of the team that we have earned our reputation for being the decorator’s first choice in the area. The team between them have a vast amount of service and industry experience with Brewers so it’s no wonder we have built up a strong customer base.

The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm. Managing a team of 5 you will play a vital part in helping us serve customers and keeping the branch running smoothly.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

• Be able to demonstrate management or supervisory experience in a similar or relevant role.
• Have experience of developing a team.
• Have a proven track record of achieving sales targets and generating new business.
• Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service.
• Understand our focus on customer service and other Brewers values.
• Have the ability to positively represent the Company to a wide range of customers.
• Be able to work on your own initiative.
• Knowledge of the local area would be beneficial.

• Excellent leadership skills with the ability to motivate and drive excellence.
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
• Previous experience in the Decorative Industry would be an advantage not essential, as full training will be given to the right candidate.
• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
• Enjoys working and supporting a team, but can be relied upon to work as an individual at all times.
• A proven track record of achieving sales targets and generating new business.
• Keen to learn, develop skills, and progress within our industry.
• Willing to attend training to become a Fire.

• Competitive salary.
• 33 days holiday, including an allowance for selected bank holidays – increasing with service.
• Free life assurance.
• 5% of your salary employer contribution to the pension plan (subject to employee contributions).
• Stream – a money management app that gives you access to a percentage of your pay as you earn it.
• Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents.
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
• Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments.
• Brewers Colleague discounts giving you huge savings on home improvements.
• Discounts and rewards with selected partners – major high street brands, supermarkets etc.
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
• Staff uniform and uniform cleaning tax relief.
• Comprehensive Induction Programme and ongoing development.
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.