At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join the friendly team at PaintWell, part of the Brewers Group.
- Benefits: Competitive pay, 33 days holiday, discounts, and a supportive work environment.
- Other info: Full training provided, with opportunities for career growth and additional benefits.
- Why this job: Be part of a dynamic team and help customers transform their homes.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus.
The predicted salary is between 14067 - 14067 £ per year.
20 Hours Thursday and Friday 6 hours, Saturday 8 hours. Salary - £14,067 per annum plus company benefits.
We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our PaintWell store in Cambridge. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located on Kings Hedges Road our Cambridge PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers.
The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8.00am - 5pm. We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Developing sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits
- Competitive rates of pay.
- 33 days holiday including bank holidays increasing with service (Pro Rata for part time).
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Brewers Colleague discounts giving you huge savings on your home improvements.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants.
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments.
- Discounts and rewards with selected partners – major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District.
More Details - Part Time Retail Sales Advisor in Cambridge employer: Brewer & Sons Limited
At PaintWell, located in the vibrant city of Cambridge, we pride ourselves on being an excellent employer that values exceptional customer service and teamwork. Our supportive work culture fosters personal growth and development, offering comprehensive training and a range of benefits including competitive pay, generous holiday allowances, and employee discounts. Join us to be part of a dedicated team that not only serves our community but also invests in your future with opportunities for advancement and unique perks like access to company holiday homes.
StudySmarter Expert Advice🤫
We think this is how you could land More Details - Part Time Retail Sales Advisor in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PaintWell and the Brewers Group. Understanding their values and products will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be yourself! The team at PaintWell is looking for friendly and approachable candidates. Don’t be afraid to let your personality shine through during the interview – they want to see how you’d fit into their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the PaintWell family. We can’t wait to see your application!
We think you need these skills to ace More Details - Part Time Retail Sales Advisor in Cambridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to show off your personality and how you connect with customers!
Highlight Customer Service Skills:Make sure to emphasise any experience you have in customer service, even if it’s not in retail. We’re looking for those exceptional communication skills that help us deliver top-notch service to our customers.
Tailor Your Application:Take a moment to read through the job description and tailor your application to match. Mention specific responsibilities or qualities that resonate with you, showing us why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Brewer & Sons Limited
✨Know the Products
Even though you don't need prior experience with their products, it’s a good idea to familiarise yourself with the types of paints and decorating materials they offer. This will show your enthusiasm and willingness to learn, which is key for a role like this.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate that you have the right skills for the job.
✨Be Approachable and Friendly
Since the role requires a friendly personality, practice being warm and engaging during the interview. Smile, maintain eye contact, and be open in your communication. This will help convey that you’re the kind of person who can build relationships with customers.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows that you’re genuinely interested in the position and eager to contribute to the team.
