At a Glance
- Tasks: Lead the EMEA Shared Service Center, managing finance, payroll, and customer service operations.
- Company: Join a dynamic FTSE 250 Manufacturing and Consulting business with growth opportunities.
- Benefits: Enjoy career development, travel opportunities, and a chance to shape the future of the service centre.
- Why this job: Be at the forefront of transformation projects and enhance business performance in a collaborative environment.
- Qualifications: Bachelor's degree required; MBA preferred, with experience in shared services and international organisations.
- Other info: Regular travel to the UK office and potential for ad hoc travel to other locations.
The predicted salary is between 72000 - 108000 £ per year.
My client, a FTSE 250 Manufacturing and Consulting business is looking to hire a head of Finance overseeing their EMEA Shared Service Center. The firm also have succession planning in mind so there are growth opportunities with the role.
There will be regular travel to the UK office and infrequent/ad hoc travel to other offices. It is vital this individual is able to manage senior stakeholders and represent finance to the business as well as having their house in order in terms of effective running of the Shared Service Center.
This role will be responsible for the overall management of the EMEA service function – including Finance, Payroll and customer service to support the EMEAs President and Leadership Team to improve the business performance of the region. This person will also be responsible for integrating existing functions into the service center.
- Day to day management of the operations service teams specific to the region.
- Implement global strategy within EMEA shared service center.
- Grow and develop the capabilities of the shared service center to deliver improvements and new efficiencies.
- Manage stakeholders across the region including president and business leaders.
- Lead enhancements/improvements of the services offered driving process design.
- Lead the negotiation of service transition in-line with the agreed scope and plans.
- Ensure career paths and opportunities for development for team members and high performing managers.
Minimum of Bachelors degree or equivalent. MBA or advanced business degree desired.
Experience leading shared service center/central finance function for large, complex international organization. Demonstrable experience in transformation projects in business operations. Understanding of technology and its utilization for and automation in improving business performance. Experience of setting up and scaling shared business services organisations in multiple locations.
Deep understanding of key performance metrics, such as quality and outcomes. Robust knowledge of some or all of Finance, Customer Services, Order Entry, HR, Procurement, Data/Analytics and accounting life cycle and processes. Robust knowledge of Finance and Customer Services. Experience of Order Entry, HR, Procurement, Data/Analytics processes preferable. Excellent understanding of the critical success factors shared service centers.
Head of Consultancy Services employer: Brewer Morris
Contact Detail:
Brewer Morris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Consultancy Services
✨Tip Number 1
Network with professionals in the finance and consultancy sectors, especially those who have experience in shared service centres. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in the field.
✨Tip Number 2
Familiarise yourself with the specific challenges and opportunities within the EMEA region. Understanding regional dynamics can help you demonstrate your strategic thinking during interviews and discussions with stakeholders.
✨Tip Number 3
Prepare to discuss your experience with transformation projects in detail. Be ready to share specific examples of how you've successfully led change initiatives in previous roles, particularly in shared service environments.
✨Tip Number 4
Showcase your understanding of technology's role in finance and operations. Be prepared to discuss how you've leveraged technology to improve efficiency and performance in past positions, as this is a key aspect of the role.
We think you need these skills to ace Head of Consultancy Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing shared service centres and finance functions. Use specific examples that demonstrate your ability to lead transformation projects and manage senior stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience in improving business performance and leading teams.
Highlight Relevant Skills: Emphasise your understanding of key performance metrics and your experience with technology utilisation in finance. Mention any specific tools or methodologies you have used to drive efficiencies in shared service operations.
Showcase Leadership Experience: Provide examples of how you have developed team members and managed career paths within your previous roles. This will demonstrate your capability to grow and develop the capabilities of the shared service centre as required by the position.
How to prepare for a job interview at Brewer Morris
✨Showcase Your Leadership Experience
As a candidate for the Head of Consultancy Services, it's crucial to highlight your experience in leading shared service centres. Be prepared to discuss specific examples where you've successfully managed teams and improved operational efficiency.
✨Demonstrate Stakeholder Management Skills
This role requires managing senior stakeholders effectively. Prepare to share instances where you've navigated complex stakeholder relationships, particularly with business leaders and presidents, to drive business performance.
✨Highlight Transformation Project Successes
Given the emphasis on transformation projects, be ready to discuss your past experiences in leading such initiatives. Focus on the outcomes achieved and how you utilised technology to enhance business operations.
✨Understand Key Performance Metrics
Familiarise yourself with the key performance metrics relevant to shared service centres. Be prepared to discuss how you've used these metrics to drive improvements and efficiencies in previous roles.