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- Tasks: Support the management team and ensure an outstanding customer experience.
- Company: Join BrewDog, a vibrant and innovative brewery with a strong community focus.
- Benefits: Enjoy 50% off drinks, ÂŁ4 meals on shift, and a ÂŁ5 taxi home contribution.
- Other info: Experience excellent career growth with a sabbatical every 5 years.
- Why this job: Be part of a fun team, learn about beer, and grow your career in hospitality.
- Qualifications: Passion for beer, creativity, and a collaborative spirit are essential.
The predicted salary is between 24000 - 30000 ÂŁ per year.
BrewDog is looking for a Duty Manager to assist and support the management team in running shifts, facilitate various backâofâhouse duties alongside frontâofâhouse tasks, and support training and guiding staff to deliver an outstanding drink and customer experience.
Your responsibilities will include:
- Assist and support the management team in running shifts.
- Handle various backâofâhouse duties along with frontâofâhouse tasks.
- Support, train, and guide staff to improve bar performance.
- Collaborate with kitchen, floor, and bar crews to deliver consistent service.
We expect you to bring passion, creativity, a resultsâoriented mindset, and a commitment to listening and learning. You should enjoy beer, thrive under a collaborative environment, and be ready to contribute to our culture of innovation and community.
Benefits:
- Taxi home contribution of ÂŁ5.
- Staff discount: 50% off BrewDog beers/ciders, 25% off other menu items.
- Staff can also enjoy a discount on takeaway beer.
- Crew food: full menu for ÂŁ4 while on shift.
- 4âweek sabbatical every 5 years.
- Enhanced benefits such as sick pay, life assurance, and familyâfriendly policies.
Duty Manager in West Bromwich employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Duty Manager in West Bromwich
â¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings at BrewDog or can put in a good word for you.
â¨Tip Number 2
Show your passion for beer and customer service during interviews. Share your experiences and how youâve contributed to creating great customer experiences in the past. We love to see that enthusiasm!
â¨Tip Number 3
Be ready to demonstrate your teamwork skills. BrewDog thrives on collaboration, so come prepared with examples of how you've worked well with others to achieve results.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager in West Bromwich
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your love for the industry shine through! We want to see your enthusiasm for beer and customer service, so donât hold back on sharing why youâre excited about this role.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager position. Highlight any relevant experience in managing shifts or training staff, and donât forget to mention your ability to collaborate with different teams!
Be Authentic: We appreciate authenticity! Use a friendly tone in your application that reflects who you are. This helps us get a sense of your personality and how you might fit into our BrewDog culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. Itâs the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Brewdog
â¨Know Your BrewDog
Before the interview, make sure you do your homework on BrewDog. Familiarise yourself with their values, culture, and products. Being able to discuss their beers and what makes them unique will show your passion and commitment to the brand.
â¨Showcase Your Team Spirit
As a Duty Manager, collaboration is key. Prepare examples of how you've successfully worked in teams before. Highlight any experiences where you trained or guided staff, as this will demonstrate your ability to support and uplift your colleagues.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you had to manage a busy shift or resolve a customer complaint. Practising these responses will help you feel more confident during the interview.
â¨Emphasise Your Passion for Customer Experience
BrewDog values outstanding customer service, so be ready to discuss how you can contribute to that. Share specific examples of how you've gone above and beyond to enhance customer experiences in previous roles, showing that you understand the importance of creating memorable moments.