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- Tasks: Lead shifts, support the team, and ensure excellent customer service.
- Company: BrewDog Southampton, a vibrant and innovative craft beer company.
- Benefits: Flexible hours, hands-on experience, and opportunities for growth.
- Why this job: Step up from team member to leader in a fun, fast-paced environment.
- Qualifications: Supervisory experience in hospitality or strong team member ready to lead.
- Other info: Join a passionate team that values creativity and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a Duty Manager to support the management team at BrewDog Southampton on a 16-hour contract. As Duty Manager, you’ll support the GM and Assistant Manager in running shifts and leading from the floor. This is a hands‑on role where you’ll take ownership of service, standards and team support. This role can develop further over time depending on business needs and performance.
You’ll:
- Lead shifts and take responsibility for the floor
- Support, coach and guide crew members
- Deliver excellent customer service at all times
- Handle end‑of‑night procedures and cashing up
- Step up confidently during busy services
About You: You’ll already have some supervisory experience in hospitality and be comfortable leading a team during service or you will have considerable experience as a team member and be ready to step up.
We’re Looking For Someone Who:
- Has end‑of‑night cash handling experience
- Leads by example and sets standards
- Is confident, calm and organised under pressure
- Goes the extra mile for guests
- A passion for craft beer is a bonus, but the right attitude and drive matter more.
If you’re ready to step from team member into a team leader role and already have the experience to back it up or you already work in a supervisory role, we’d love to hear from you.
Duty Manager (Supervisor) in Southampton employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Supervisor) in Southampton
✨Tip Number 1
Get to know the BrewDog vibe! Spend some time in the venue, chat with the crew, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
✨Tip Number 2
Show off your leadership skills during the interview! Share specific examples of when you've led a team or handled a busy shift. We want to see that you can step up and take charge when it counts.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of times when you've gone the extra mile for guests and be prepared to share those stories. It’s all about making every experience memorable!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining the BrewDog family. Plus, we love seeing candidates who are proactive and engaged.
We think you need these skills to ace Duty Manager (Supervisor) in Southampton
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any supervisory experience you have in hospitality. We want to see how you've led teams or stepped up during busy shifts, so don’t hold back on those examples!
Be Yourself: Let your personality shine through in your application. We’re all about creativity and authenticity at StudySmarter, so show us what makes you unique and how you can contribute to our team culture.
Tailor Your Application: Take a moment to tailor your application to the Duty Manager role. Mention specific skills that align with the job description, like cash handling or delivering excellent customer service. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brewdog
✨Know Your BrewDog Basics
Before the interview, brush up on BrewDog's values and mission. Understand their commitment to craft beer and customer experience. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be ready to discuss your supervisory experience. Prepare examples of how you've led a team or handled challenging situations in the past. Highlight your ability to stay calm under pressure and how you motivate others to deliver excellent service.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went the extra mile for a guest. Share these stories during your interview to illustrate your commitment to outstanding customer service. Remember, they want someone who embodies their 'no compromise' approach.
✨Prepare for Practical Scenarios
Expect situational questions that test your problem-solving skills. Practice responding to scenarios like handling cash at the end of a shift or managing a busy service. This will show that you're ready to step up and take ownership of the floor.