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For Companies At a Glance
- Tasks: Ensure guest safety and deliver top-notch customer service during night shifts.
- Company: Join BrewDog, a passionate craft beer company with a vibrant culture.
- Benefits: Profit share, taxi contribution, staff discounts, and a 4-week sabbatical every 5 years.
- Why this job: Work in a unique beer-centric hotel and enjoy a fun, dynamic environment.
- Qualifications: Customer service skills and a passion for hospitality.
- Other info: Enjoy beer training, crew food, and various employee perks.
About Us
OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE
PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
We love great craft beer. We want everyone to be as passionate about it as we are – and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer… tough job right.
STAFF DISCOUNT | 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, and Soft Drinks, plus 25% off all other menu items. Crew also get discount on takeaway beer – perfect for taking the bar home.
CREW FOOD | Enjoy a full menu for just £4 when you\’re on shift – proper fuel for a proper shift.
4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath… enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment
About The Role
BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. With DogHouse, we\’re really excited to be recruiting for this varied role in our completely beer centric hotel! Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers.
In this role you’ll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service.
Duties will include, serving room service to guests, food handling to dish up our 24hr hot dog menu, working with the reception and housekeeping team to ensure the operation is running as smoothly as possible. You’ll also be responsible for safely checks, and standards checks throughout the shift, as well as some light set up duties for the day ahead.
In the event of an emergency, it would be your responsibility to safely evacuate the guests.
You’ll be working closely with the General Manager and Reception Manager of the hotel to co-ordinate the team, housekeeping operation, and ensure our guests are welcomed into a stand-out venue.
About You
THE BREWDOG CHARTER
IT\’S ALL ABOUT BEER. NO COMPRISE
We make every BrewDog experience the best it can be.
CREATIVITY IS OUR UNFAIR ADVANTAGE
New beers. New ideas. New standards.
WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK
You get more done when you do it together.
WE LISTEN. WE LEARN
No egos, just honesty and transparency.
WITHOUT US WE ARE NOTHING
We play to win, and we have fun while we\’re doing it.
#J-18808-Ljbffr
Night Porter employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know BrewDog's vibe! Before your interview, dive into their mission and values. Show us that you’re not just about the job, but that you genuinely care about great beer and customer service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or serve guests with a smile. We want to see how you’d shine in our beer-centric hotel!
✨Tip Number 3
Network like a pro! Connect with current BrewDog employees on social media or at events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows us you’re keen!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to go straight to the source!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Passion for Beer: When you're writing your application, let your love for craft beer shine through! We want to see that you're as excited about great beer as we are, so share any experiences or stories that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Night Porter role. Highlight relevant experience in customer service and any skills that align with our mission of delivering an amazing beer experience. We love seeing how you can contribute!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brewdog
✨Know Your Beer
Since BrewDog is all about great craft beer, make sure you brush up on your beer knowledge before the interview. Familiarise yourself with their range of beers and any unique brewing techniques they use. This will show your passion for the product and help you connect with the interviewers.
✨Customer Service Focus
Highlight your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a guest. BrewDog values exceptional service, so demonstrating your commitment to creating a fantastic experience for guests will set you apart.
✨Team Player Attitude
BrewDog emphasises teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to collaborate effectively with colleagues, especially in high-pressure situations. This will demonstrate that you can contribute positively to their team dynamic.
✨Be Ready for Scenarios
Expect situational questions related to health and safety or emergency procedures. Prepare by thinking through how you would handle various scenarios, such as a guest needing assistance or an emergency evacuation. Showing that you can think on your feet will impress the interviewers.
