Demand Planning Manager in Motherwell

PENSION ENHANCEMENTS UP TO 10% | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT | EXTRA HOLIDAY DAY EACH YEAR | We love great craft beer.

We want everyone to be as passionate about it as we are – and our central team are vital in this mission.

Every single person in our team can shape our future for the better, whether that’s for our people, planet or our incredible beer.

Because we expect great things from you, we give great things back.

PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future.

And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we’re taking your future seriously. 4-WEEK SABBATICAL | After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.

STAFF DISCOUNT | 50% off Brew Dog Beers/Ciders, Wonderland Cocktails, Brew Dog Merchandise, and Soft Drinks, plus 25% off all other menu items in our Brew Dog Bars.

Crew also get discount on takeaway beer – perfect for taking the bar home.

ADDITIONAL HOLIDAY DAYS | For every full year completed up to your 5th year with us we add on one additional day’s leave above and beyond your initial entitlement.

You therefore get an extra full week off at 5 years every single year onward to rest up.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, pawternity leave, DE+I and crew forum groups and an allowance to quality check some beers each month!

We’re focused on making sure that we, and future generations, have a planet to brew great beer on.

Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role

Job Purpose

The Demand Planning Manager plays a key leadership role within the S&OP function.

Primarily responsible for leading the Demand Planning team and maintaining a rolling 18 month consensus forecast for the business, working in close collaboration with internal Sales and Commercial Finance teams and externally working on collaborative forecasting and partnership with customers across all sales channels.

A key contributor to the S&OP process, driving the monthly Demand Review cycle and ensuring that the daily, weekly, monthly cadence of planning activity delivers the best latest estimate, within expected forecast accuracy and bias parameters and supporting overall customer service.

• Key Result Area / Principal Duties & Responsibilities
• Lead, motivate and manage a team consisting of 4 multi-channel demand planners who create forecasts at customer and product level, based on available historic and future data, as well as collaborating with sales leads and key customer contacts.
• Effectively partner and collaborate with the heads of commercial, including customer and brand marketing.
• Challenge validity of forecasts constructively with heads of sales.
• Lead the forecast reviews at a higher level, ensuring the team conduct seasonality and trend analysis to drive improvement in forecasts and actions within the business.

Considering trends at customer, channel, brand and pack type level providing a rounded view of forecast volume evolution for the business.

• Own the customer relationship within Supply Chain, building rapport and close bonds with customer counterparts and leveraging the relationship to drive optimised outcomes for the customer and Brew Dog.
• Drive continuous improvement within demand planning, focussing on data, tools, processes and customer plans to improve ways of working and forecast accuracy.
• Develop effective forecast models and processes, to improve forecast accuracy and bias
• Ensure forecasts for New Product Introduction are regularly reviewed and maintained by the team, with any issues escalated within the business.
• Ensure planning parameters in all relevant systems are maintained accurately & in line with agreed service level agreements with customers or external warehouses.
• Assist in developing annual sales budgets, working closely with commercial and finance teams.
• Measure & monitor demand forecasting KPIs and work with Sales teams to drive improvements in accuracy, bias, working capital and customer service.
• Establish and facilitate a weekly, monthly, quarterly pattern of sales clinics, customer reviews and channel reviews to drive the quality of forecast inputs and ensure that clear tracking is in place to provide awareness and understanding of forecast volume movements and their potential impact on Supply Chain and Financial performance.
• Own the demand planning part of S&OP, creating content for the demand reviews and working to continually improve the quality of insight or broaden the horizon of concern of the S&OP to drive end to end collaboration and an integrated business plan.
• Developing the team through regular reviews, objective setting and coaching. Acting as a subject matter expert and sharing knowledge and experience to upskill other team members.
• Responsible for recruitment in the demand planning team.
• Develop training materials and roll out across the team.
• Create standard practises for the team members, that help to improve process, and ensure consistency and standardisation of work.

Enabling cross-skilling and depth of cover within the team.

• Create a collaborative culture within the demand planning team
• Act as a champion for the S&OP process encouraging adoption across the business
• Key Relationships - Internal & External
• Key stakeholders within the wider supply chain team are the S&S team, supply planning, supply chain director, operations director, and the Supply Planning Manager.
• Other key internal stakeholders include Senior Leadership team, NPD, sales teams, customer / brand marketing, finance and production
• Principle external relations are peers in customers.
• Health & Safety
• Ensure that Health and Safety guidelines and fire regulations are strictly adhered to at all times
• Comply with safe working practices as defined by Brew Dog
• Complete online or face to face training as and when required
• Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work

Report any accidents, incidents or near misses as soon as reasonably practicable.

• General
• Be aware of and adhere to Brew Dog policies and the Workplace Code at all times
• Take part in crew reviews throughout the year
• Cooperate with other Brew Dog departments to achieve a great experience for our customers, applicants, colleagues, and contractors
• Attend training courses and complete online training modules as required to meet the requirements of the role
• Take responsibility for own personal development, seeking out opportunities to learn new skills
• Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business
• Apply the Brew Dog charter and behaviours to every aspect of the role at all times
• Protect and enhance the interests and reputation of Brew Dog internally and externally

About You

Qualifications & Specific Training

• Training in Demand Planning techniques is desirable e. g. APICS qualified or similar
• Educated to degree level or equivalent in numerate subject is desirable

Experience

• Significant experience as a Demand Planner or Demand Planning Manager required, ideally in an FMCG environment
• Prior experience in a leadership role is desirable.
• Experience in a customer-facing role with evidence of prior customer collaboration
• Knowledge
• Understanding of demand planning techniques, including seasonality, statistics and forecasting models.
• Experience across multiple Demand Planning software platforms
• In depth understanding of the S&OP process
• Understanding of the planning functions within supply chain, and how they affect other areas and vice-versa.
• Understanding of customer systems and processes is desirable
• Knowledge of continuous improvement techniques and methodology.

Skills

• Understanding of demand planning techniques, including seasonality, statistics and forecasting models.
• Experience across multiple Demand Planning software platforms
• In depth understanding of the S&OP process
• Understanding of the planning functions within supply chain, and how they affect other areas and vice-versa.
• Understanding of customer systems and processes is desirable
• Knowledge of continuous improvement techniques and methodology.
• Personal Attributes
• Strong ability to influence stakeholders and customers.
• Driven and enthusiastic.
• Able to interpret information quickly and understand what the impacts are.
• Well organised and methodical.
• Eye for the detail.
• Ability to cope well under pressure and adapt to changing needs.
• Can manage short term and medium term projects effectively.
• Collaborative in approach
• Big Picture thinking and process oriented.
• High degree of self-awareness contributing to strong relationship building skills
• Additional Requirements
• Hop Hub, with a hybrid working of 3 days in/2 at home.

Occasional travel to Ellon, London or customer sites as required.