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- Tasks: Support the management team and ensure exceptional customer experiences in a vibrant bar environment.
- Company: Join BrewDog, a passionate craft beer company dedicated to great experiences.
- Benefits: Enjoy staff discounts, taxi home contributions, and a 4-week sabbatical every 5 years.
- Other info: Dynamic work culture with opportunities for growth and beer training.
- Why this job: Be part of a fun team and help create memorable moments for beer lovers.
- Qualifications: 1-2 years in hospitality management; passion for customer service is a must.
The predicted salary is between 24000 - 30000 £ per year.
We love great craft beer. We want everyone to be as passionate about it as we are — and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
What we offer:
- Taxi home contribution when on shift (home safely after late shifts)
- Staff discount: 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog merchandise, and soft drinks; 25% off all other menu items.
- Crew food: £4 on shift
- 4-week sabbatical after every 5 years
- Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, and other benefits
- Beer training through the Cicerone qualifications
About The Role:
Doghouse Manchester are on the hunt for an Overnight Manager. BrewDog has one mission: to make others as passionate about great craft beer as we are. Our bars deliver amazing beer and customer service at all times. We are looking for a Duty Manager to join the team. In this role you’ll assist and support the management team in the running of shifts, and be involved in various back of house duties alongside front of house tasks. A big part of your job will be supporting, training and guiding our staff to be even more incredible in their roles, making the bar a destination people want to come to. You’ll be led by an experienced management team alongside a crew of passionate individuals across kitchen, floor and bar.
About You:
You’ll have at least 1-2 years’ experience in a management role in hospitality. Knowledge of craft beer is desirable but not essential; a willingness to learn is essential. You must be customer service focused above all else, ensuring every customer experience is exceptional.
The BrewDog Charter:
- It’s all about beer. No compromise. We make every BrewDog experience the best it can be.
- Creativity is our unfair advantage: New beers. New ideas. New standards.
- We do more in a day than others do in a week: You get more done when you do it together.
- We listen. We learn: No egos, just honesty and transparency.
- Without us we are nothing: We play to win, and we have fun while we’re doing it.
Night Duty Manager in Manchester employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager in Manchester
✨Tip Number 1
Get to know the company culture! BrewDog is all about passion for craft beer, so show us your enthusiasm. Research our values and be ready to chat about how you can contribute to that vibe during your interview.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral. We love when candidates come through recommendations!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you’ve handled challenges in hospitality. We want to see how you think on your feet and ensure every customer has an exceptional experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the BrewDog family. We can’t wait to see your application!
We think you need these skills to ace Night Duty Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Craft Beer: When you're writing your application, let your love for craft beer shine through! We want to see that you're as excited about great brews as we are. Share any experiences or stories that highlight your passion for the industry.
Highlight Your Management Experience: Make sure to emphasise your previous management roles in hospitality. We’re looking for someone who can lead and inspire a team, so share specific examples of how you've done this in the past. It’ll help us see you in action!
Customer Service is Key: We want to know how you ensure exceptional customer experiences. Include examples of how you've gone above and beyond for customers in your previous roles. This will show us that you truly understand the importance of service in our bars.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen to join the BrewDog family right from the start!
How to prepare for a job interview at Brewdog
✨Know Your Craft Beer
Even if you’re not a beer expert, showing a genuine interest in craft beer can set you apart. Do some research on BrewDog’s offerings and be ready to discuss your favourite styles or any new trends in the craft beer scene.
✨Customer Service is Key
Prepare examples from your past experience where you’ve gone above and beyond for customers. BrewDog values exceptional customer service, so think of specific situations that highlight your ability to create memorable experiences.
✨Show Your Leadership Skills
As a Night Duty Manager, you’ll be guiding and training staff. Be ready to share your management experiences, focusing on how you’ve motivated teams and handled challenges in a hospitality setting.
✨Embrace the BrewDog Culture
Familiarise yourself with BrewDog’s mission and values. During the interview, express how your personal values align with theirs, especially around creativity, teamwork, and a passion for beer. This will show you’re not just looking for a job, but a place where you can thrive.